GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksSep 7, 2021

Hi Drew, Thank you so much for your feedback! We are so thrilled your picture came out perfect on your socks. I see you were not happy with the quality of our socks. Our products are usually comfy, lightweight and fit perfectly based on size selected. Because we are customer-focused, we would love for you to please give us a 2nd chance to "pup-your-socks off". Please go to Gopupsocks.com and use "Trust20" on any other of our custom-made products! We want and appreciate your business! The PupSocks Team Betsy 🐾

Response from GoPupSocksSep 7, 2021

Hi Robin, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. It is never our intention to deliver a substandard product. We understand how important your order was for you and your loved ones. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Kind Regards, The PupSocks Team Betsy

Response from GoPupSocksSep 7, 2021

Hi Sandi, Hi there Jamie, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. We are happy to see that a replacement order was produced and delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Betsy 🐾

Response from GoPupSocksSep 7, 2021

Hi Olivia, We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. Kind Regards, The Pupsocks Team, Betsy 🐾

Response from GoPupSocksSep 7, 2021

Hi Amy, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Again thank you for your email and have a great day!!!! Kind Regards, The PupSocks Team Betsy 🐾

Response from GoPupSocksApr 7, 2021

Hi there, Thank you for your review! I’m very sorry you didn’t get prompt correspondence from us and for any inconvenience, this may have caused! We are saddened to hear that you were not satisfied with the quality of our products! We appreciate your feedback and will continue to grow and improve our products because of it. To accommodate, we would love to offer you a $5 store credit towards your purchase of a different item. If you have any other questions or concerns, please feel free to reach out! Please confirm that you'd like to accept this offer and I'll have your credit sent over to the email address on file right away! The PupSocks Team -Courtney M.

Response from GoPupSocksApr 7, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.

Response from GoPupSocksApr 9, 2021

Hi there, Thank you for your review! I’m very sorry you didn’t get prompt correspondence from us and for any inconvenience, this may have caused! We are saddened to hear that you were not satisfied with the quality of our products. We appreciate your feedback and will continue to grow and improve our products because of it. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.