GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 16, 2021

Hi Mari, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your November 2020 order due to international transit delays. We are happy to see that your order was delivered as of Thursday, December 24, 2020, 7:32 AM, and do hope your loved ones enjoyed their special holiday gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn🧜🏼‍♀️

Response from GoPupSocksMar 16, 2021

Hi there, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your November 2020 order due to an international transit delay. We are happy to see that your order was delivered as of Monday, January 25, 2021 5:32 AM. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn 🧚🏼‍♀️

Response from GoPupSocksMar 16, 2021

Hi there, Thanks for placing your holiday order with PupSocks! We extend our sincere apologies for your frustration surrounding the shipping timeframes. International shipping can take up to 20 business days to reach your doorstep, however, with ongoing pandemic, many carriers experienced extreme delays during the busiest time of the year. I am happy to see that your custom order was delivered as of December 14, 2020, and do hope that your loved ones enjoyed their special gift for the holidays. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn ❤️

Response from GoPupSocksMar 16, 2021

Hi there, Thanks for taking the time to leave your review of PupSocks! We appreciate your feedback and will use it to continue to improve our products to meet the demands of our amazing customers. We'd love for you to give us another try in the future. When you do, please use code[TRUST20] for a special discount at checkout. Thank you! The PupSocks Team Autumn 🐾

Response from GoPupSocksMar 16, 2021

Hi Stephanie, Thanks for contacting us via TrustPilot! We are so sorry that it has taken so long to address your issue. Rest assured, our resolution team will be contacting you shortly with a resolution regarding this transit issue. Thanks for your patience. The PupSocks Team Autumn 🍂

Response from GoPupSocksMar 16, 2021

Hi there Jamie, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your October 2020 order due to a transit issue. I am happy to see that a replacement order was produced and delivered as of December 28, 2020. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn 🌻

Response from GoPupSocksMar 18, 2021

Hi there, We thank you for your review, as we truly appreciate your feedback! We do apologize for the delay while awaiting the arrival of your order. We are, however, very glad to confirm that your order was delivered as of December 14, 2020! We thank you for choosing PupSocks and we appreciate your patience! Please contact us at [email protected] should any further questions, comments or concerns arise. We'd be more than happy to help. The PupSocks Team -Courtney M

Response from GoPupSocksMar 18, 2021

Hi Christina, Thank you for your most honest feedback, as we truly appreciate it! We are very sorry for the lack of correspondence from our team. We are, however, very glad to confirm that your order was delivered as of December 24, 2020. We thank you for your patience and understanding! Please contact us at [email protected] should any further questions, comments or concerns arise. The PupSocks Team -Courtney M