GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 1, 2021

Hi there, ​ ​Thanks for your feedback! I'm sorry to hear that you are not satisfied with your order. As a small business, we are always looking for ways that we can improve our products. Our team will be sure to take your feedback into consideration when making future improvements. The PupSocks Team -Rose

Response from GoPupSocksFeb 1, 2021

Hi Kyle, Thanks for your review. I'm sorry about the delay with your order. We experienced some delays with orders due to the surplus of holiday orders and Covid. USPS was also behind on deliveries during the holiday season. If you still have not received your order please contact our team at [email protected] so that we can further assist you. The PupSocks Team -Rose

Response from GoPupSocksJan 22, 2021

Hi there, Thanks for the review. I'm sorry you did not receive a prompt response from us and for any inconvenience, this may have caused. Rest assured, we are working hard to respond to our valued customers in a timely manner. We want to be sure that you have received your order and we would love to resolve this issue for you. Please keep a lookout for an email from our team with an update on your order status. The PupSocks Team Mel

Response from GoPupSocksJan 22, 2021

Hi there, Thanks for the review. I'm sorry you did not receive a prompt response from us and for any inconvenience, this may have caused. Rest assured, we are working hard to respond to our valued customers in a timely manner. We want to be sure that you have received your order. Please keep a lookout for a email from our team with an update on the status of your order. The PupSocks Team Mel

Response from GoPupSocksJan 22, 2021

Hi there, Thanks for the review. I am sorry to hear that you received the wrong order. Our #1 priority is our customers' satisfaction and we would love to resolve this issue for you. Please lookout for a resolution email from our team. The PupSocks Team Mel

Response from GoPupSocksJan 22, 2021

Hi there, Thanks for your review. I'm sorry you did not receive a prompt response from us and for any inconvenience, this may have caused. Rest assured, we are working hard to respond to our valued customers in a timely manner. We are disappointed to hear that the quality of our socks did not meet your expectations. We are working diligently to improve the material of our socks and your feedback will come in hand while making future changes. The PupSocks Team Mel

Response from GoPupSocksJan 22, 2021

Hi there, Thank you for sharing your feedback with us. We are disappointed that you were not pleased with your order. As a young company, we are working diligently to improve the quality of our products and we will keep your feedback in mind while making future changes. Our #1 priority is our customers' satisfaction and we would love to resolve this issue right away. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team Mel

Response from GoPupSocksJan 22, 2021

Hi there, Thanks for the review. I am sorry to hear that you received the wrong order. Our #1 priority is our customers' satisfaction and we would love to resolve this issue right away. Please lookout for a resolution email from our team. The PupSocks Team Mel