GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 2, 2021

Hi Laura, Thanks for your review. I'm saddened to hear that you receive the wrong order. We want you to be satisfied and will do everything possible for you to receive the correct order. Please email us at [email protected] and someone from our team will be happy to assist you. The PupSocks Team

Response from GoPupSocksFeb 2, 2021

Hi there, Thanks for your review. I'm so incredibly sorry about the delay with your order. We experienced some delays with orders due to the surplus of holiday orders and Covid. If you still have not received your order please contact our team at [email protected] so that we can further assist you. The PupSocks Team

Response from GoPupSocksFeb 2, 2021

Hi there, Thanks for your feedback. I'm saddened to hear that you were not satisfied with your order. As a small business, we are always looking for ways we can improve our products. We will be sure to consider your feedback for future improvements. The PupSocks Team

Response from GoPupSocksFeb 2, 2021

Hi there, Thanks for your review. I'm terribly sorry about the delay with your order. International shipping times vary between 10-35 business days depending on the location. Unfortantely, because of covid and the holiday rush many people experienced shipping delays. I'm deeply sorry for any inconvenience this delay may have caused. If you still have not received your order please contact our team at [email protected] so that we can further assist you. The PupSocks Team

Response from GoPupSocksFeb 2, 2021

Hi Jean, Thanks for your review. I'm terribly sorry about the delay with your order. We experienced some delays with orders due to the surplus of holiday orders and Covid. USPS was also behind on deliveries during the holiday season. If you still have not received your order please contact our team at [email protected] so that we can further assist you. The PupSocks Team

Response from GoPupSocksFeb 2, 2021

Hi there, Thanks for your review. I'm terribly sorry about the delay with your order. We experienced some delays with orders due to the surplus of holiday orders and Covid. USPS was also behind on deliveries during the holiday season. If you still have not received your order please contact our team at [email protected] so that we can further assist you. The PupSocks Team

Response from GoPupSocksFeb 4, 2021

Hi Steven, Thanks for your review. I'm so sorry to hear about the delay with your order. Unfortunately, we did experience some delays due to the holiday rush and Covid. Rest assured, we are working as quickly as possible to respond to our valued customers in a timely manner. If you still have not received your order please contact our team at [email protected] so that we can ensure that your order gets in your hands! The PupSocks Team

Response from GoPupSocksFeb 1, 2021

Hi there, Thanks for your review. I do apologize that you experienced a longer than normal delay on your order and response to your email. This holiday season, we did experience a surplus of orders and emails. Rest assured, we are working as quickly as possible to respond to our valued customers in a timely manner. I do apologize for any inconvenience this delay may have caused. The PupSocks Team -Rose