GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 9, 2021

Hi Peter! Thank you for your feedback, as we truly appreciate your honest review! I am very sorry to hear that you experienced delays while awaiting the arrival of your order, in addition to the order arriving differently than anticipated. I'd be more than happy to look into this matter and provide you with a viable solution in regards to rectifying the situation. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksMar 10, 2021

Hi there! Thank you for your most honest feedback, as we truly appreciate it! I am very sorry to hear that the overall quality of the socks were not at all to your liking. I'd be more than happy to look into, and provide you with a resolution in regards to this matter. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksMar 10, 2021

Hi John! Thank you for your review, as we truly appreciate your feedback! I am very sorry to hear that you were unhappy with the overall quality of the photos on the socks. I can confirm that a resolution was offered to you on behalf of one of our team members as of January 12, 2021. Please look forward to an additional follow up email from us at [email protected] in regards to this matter. The PupSocks Team -Courtney M

Response from GoPupSocksMar 11, 2021

Salut! Merci pour vos commentaires les plus honnêtes, car nous apprécions vraiment votre avis! Je suis vraiment désolé d'apprendre que la qualité globale des chaussettes ne vous convient pas du tout. Je serais plus qu'heureux d'examiner et de vous fournir une résolution concernant cette question. Veuillez attendre avec impatience un e-mail de suivi de notre part à [email protected]. L'équipe PupSocks -Courtney M Hi there! Thank you for your most honest feedback, as we really appreciate your review! I am very sorry to hear that the overall quality of the socks are not at all to your liking. I'd be more than happy to look into, and provide you with a resolution is regards to this matter. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksMar 11, 2021

Hi Michelle! First I would like to apologize for the delay in response from us. We thank you for your most honest feedback, as we really appreciate it! I am very sorry to hear that you're unhappy with the overall quality of the socks, as well as the outcome of the photo. I'd be happy to look further into the matter and provide you with a viable solution. Please contact our resolutions department directly at [email protected] for further assistance. We look forward to your email! The PupSocks Team -Courtney M

Response from GoPupSocksMar 3, 2021

Hi there Jill! Thank you so much for reaching out to us. We are so happy to hear that your little ones were pleased with their PupSocks this holiday season! We strive to create a quality product that our customers can share with their loved ones. We are saddened to hear that the fit was not to your liking , at this time we think a larger size may provide a more comfortable fit. Feel free to email us at [email protected] for a replacement in a larger size and we will have it shipped in the next 5-7 business days. The PupSocks Team -Faith

Response from GoPupSocksMar 12, 2021

Hi Jodie! First, I would like to apologize for the delay in response from us. We thank you for your most honest feedback, as we truly appreciate it! I am very sorry to hear that the mask is not able to be worn! I'd be more than happy to provide a resolution to this matter. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M