Alex
Took almost 2 months to arrive
Ordered on Nov 15th as Xmas presents, arrived today, almost two months after ordering, missing Xmas by two weeks! This is unacceptable, as I didn’t order last minute, but well in advance. I tried contacting support regarding my socks’ whereabouts, but never got a response. So slow shipping and terrible service, the only extra star I’m giving is for the socks themselves which turned out nice.
Response from GoPupSocksJan 20, 2022
Hi Alex, I want to thank you first and foremost for you patience and understanding during this busy time. I am so sorry it took your order so long to get to you. I know your order this in plenty of time to get to you in Lithuania. I apologize again that your did not receive it in time. We strive to make sure that our product get out in a timely manner and I am sorry yours did not. Alex, I hope you have a wonderful and prosperous 2022! Betsy The PupSocks Team


