GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMay 6, 2021

Hi Sally, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, glad to confirm that correspondence was provided in addition to a resolution being provided as well. Your order was successfully shipped and delivered! We appreciate your patience. Please contact our team directly at [email protected] should any questions or concerns arise. We're happy to help! The PUpSocks Team -Courtney M.

Response from GoPupSocksFeb 2, 2021

Hi there, Thanks for your review. I'm so sorry to hear about the delay with your order. Unfortunately, we have experienced some delays due to the holiday rush and covid. If you still have not received your order please contact our team at [email protected] so that we can ensure that your order gets in your hands! The PupSocks Team

Response from GoPupSocksFeb 2, 2021

Hi there, Thanks for your honest review. I'm terribly sorry that you were not satisfied with your order. As a small business, we are always looking for ways we can improve the quality of our products. We greatly appreciate your feedback and will improve because of it. The PupSocks Team

Response from GoPupSocksFeb 2, 2021

Hi there, Thanks for your review. I'm terribly sorry about the delay with your order. Please note that International shipping times vary between 10-35 business days depending on the location. Unfortunately, because of covid and the holiday rush many people experienced shipping delays. I'm deeply sorry for any inconvenience this delay may have caused. If you still have not received your order please contact our team at [email protected] so that we can further assist you. The PupSocks Team

Response from GoPupSocksJan 23, 2021

Howdy there, We take pride in keeping our customers happy, and we apologize for your dissatisfaction with us thus far. Thank you for leaving a review with us! We are a completely web-based company and do not have a contact number where we can be reached. The best way to contact us is via email and we are more than happy to resolve all of your inquiries through email! We appreciate your questions and feedback and respond to our valued customers as soon as we can. We love to ensure that our customers are satisfied, and it saddens us that you aren't totally satisfied! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make sure you get your order corrected. I hope this helps, please be on the lookout for an email from us @teampetsocks as we would like to get this issue resolved ASAP. Thank you for your purchase! The PupSocks Team Justin

Response from GoPupSocksJan 23, 2021

Howdy there, We take pride in keeping our customers happy, and we apologize for your dissatisfaction with us thus far. Thank you for leaving a review with us! We are a completely web-based company and do not have a contact number where we can be reached. The best way to contact us is via email and we are more than happy to resolve all of your inquiries through email! We appreciate your questions and feedback and respond to our valued customers as soon as we can. We love to ensure that our customers are satisfied, and it saddens us that you aren't totally satisfied! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make sure you get your order corrected. I hope this helps, please be on the lookout for an email from us @teampetsocks as we would like to get this issue resolved ASAP. Thank you for your purchase! The PupSocks Team Justin

Response from GoPupSocksJan 23, 2021

Hi there, Thank you for leaving a review with us! We are a completely web-based company and do not have a contact number where we can be reached. The best way to contact us is via email and we are more than happy to resolve all of your inquiries through email! We appreciate your questions and feedback and respond to our valued customers as soon as we can. We take pride in keeping our customers happy, and we apologize for your dissatisfaction with us thus far. We love to ensure that our customers are satisfied, and it saddens us to hear your order wasn't fulfilled properly! It is our duty to make up for where we have fallen short. Please be on the lookout for an email from us @teampetsocks as we would like to get this issue resolved ASAP. Thank you for your purchase! The PupSocks Team Justin

Response from GoPupSocksApr 5, 2021

Hi there, Thank you for your review! We are very sorry to hear that you have not yet received your order. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.