GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 10, 2021

Hi there, Thanks for reaching out and leaving this review with us! I'm very sorry you didn't get prompt correspondence from us, and for any inconvenience, this may have caused! Rest assured, we are continually working hard to assist our valued customers in a timely manner. Please E-mail us directly or be on the lookout for an email from our quality control [email protected]. From the Pup socks Team's Justin

Response from GoPupSocksFeb 10, 2021

Hi there, Thank you for leaving this review with us! We apologize for your dissatisfaction with us thus far. We love to ensure that our customers are happy, and it saddens us that your order didn’t arrive correctly! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make sure you get your order corrected. Please be on the lookout for an email from us [email protected] as we would like to get this issue resolved ASAP. Thank you for your purchase! The PupSocks Team Justin

Response from GoPupSocksFeb 10, 2021

Hi there, Thank you for leaving this review with us! We apologize for your dissatisfaction with us thus far. We love to ensure that our customers are happy, and it saddens us that your order didn’t arrive correctly! It is our duty to make up for where we have fallen short with your order, and we are willing to do whatever it takes to make sure you get your order corrected. Please be on the lookout for an email from us [email protected] or email us directly as we would like to get this issue resolved ASAP. Thank you for your purchase! The PupSocks Team Justin

Response from GoPupSocksFeb 10, 2021

Hi there, Thanks for reaching out and leaving this review with us! I'm very sorry you didn't get prompt correspondence from us, and for any inconvenience, this may have caused! Rest assured, we are continually working hard to assist our valued customers in a timely manner. Please E-mail us directly or be on the lookout for an email from our quality control [email protected]. From the Pup socks Team's Justin

Response from GoPupSocksFeb 10, 2021

Hi there, Thanks for reaching out and leaving this review with us! I'm very sorry you didn't get prompt correspondence from us, and for any inconvenience, this may have caused! Rest assured, we are continually working hard to assist our valued customers in a timely manner. Please E-mail us directly or be on the lookout for an email from our quality control [email protected]. From the Pup socks Team's Justin

Response from GoPupSocksFeb 10, 2021

Hi there, I sincerely appreciate your feedback and I do apologize about your package not arriving on time, and I guarantee you this was an unforeseen mishap. I'm very sorry you didn't get prompt correspondence from us, as well as the lack of accurate tracking and for any inconvenience, this may have caused! Rest assured, we are continually working hard to assist our valued customers in a timely manner. Please E-mail us directly or be on the lookout for an email from our quality control [email protected]. From the Pup socks Team’s Justin

Response from GoPupSocksFeb 9, 2021

Hi there, Thank you for leaving a review with us! We love to ensure that our customers are satisfied. While I am thrilled that we were able to fulfill your order and print your precious pal on your new pair of socks. It saddens us that you have had an unsatisfactory experience. We take pride in keeping our customers happy, and we apologize for your dissatisfaction with us thus far. Please E-mail us directly or be on the lookout for an email from our quality control [email protected]. From the Pup socks Team's Justin

Response from GoPupSocksFeb 9, 2021

Here at PupSocks, we sincerely appreciate the honest feedback. We do apologize about your package not arriving on time, as it was an unforeseen mishap. Our processing and production time can take 1- 5 business days prior to shipment during our off-peak, however, production timeframes are extended during the holiday season(s). I'm very sorry you didn't get prompt correspondence from our support team and any inconvenience caused by the lack of accurate tracking! We can assure you that our staff has been working restlessly in an effort to address all questions, concerns, and issues as quickly as possible. We are continuing to grow and appreciate your business, patience, and understanding! As a small company, we've admittedly experienced growing pains and will use this experience in order to improve. Thank you. If you require any further assistance, please email us directly at [email protected]. We are happy to help! The PupSocks Team Justin