GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksNov 3, 2021

Hi Steve, Thank you so much for your feedback! We are so glad the pictures turnout great! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Have a great day! The PupSocks Team

Response from GoPupSocksOct 28, 2021

Hi Olivia, Thanks for your feedback! We strive for exceptional quality and hate that we dropped the ball with your special order. In the FAQ we advise our customers to send pictures with Good lighting and preferably a high-quality photo, in order to achieve the best results. We appreciate your feedback and hope we can create a better experience for you in the near future. Please email us directly at [email protected] if you have any additional concerns. We appreciate your business! Kind Regards, The PupSocks Team 🌟

Response from GoPupSocksOct 28, 2021

Hi Frank, Thanks for your review. I see you weren't satisfied with the overall quality of our socks. Our products are usually comfy, lightweight, and fit perfectly based on the size selected. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. I wanted to ensure your order issue was resolved, however, I don't see any emails regarding your order. With that said please email us directly at [email protected] to confirm your order issue has been rectified. Best Regards, The PupSocks Team

Response from GoPupSocksOct 25, 2021

Hi Theresa, I apologize that the sock arrived defective. It is never our intention to deliver a substandard product. Because we are customer focused please be on the lookout for a email from one of our Customer Service Representatives to help with a solution. Have a great Day! Elizabeth The PupSocks Team

Response from GoPupSocksOct 25, 2021

Hi Janet, I hope your having a great Monday! I see you weren't satisfied with the sizing of your socks. Our products are usually comfy, lightweight and fit perfectly based on size selected. I do apologize that you are disappointed. If you have any other questions or concerns please email us at team@petsocks. com. Have a beautiful day!🦋 The PupSocks Team!

Response from GoPupSocksOct 22, 2021

Hello there Gabriella, We are saddened to see that the quality and fit of the custom product didn't meet your expectations. We strive to always find and use the perfect materials when crafting our Socks. We make our socks with the intention of them being novelty items but, at the same time, they can also be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, Gabriella, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksOct 21, 2021

Hi Jannine, Thanks for your feedback! I'm sorry you haven't received your order as anticipated and for that, we apologize. After looking into your order, I see your order left our facility on October 13 and currently arrived at "Regional Facility". I noticed you were in Canada which means you experienced more of a delay because of your countries own Covid protocol and the excessive backlogs. We do ask for all international orders to allow 5-20 business days after production for delivery. We do sincerely apologize for the transit delays and the inconvenience this has caused. Please email us directly at [email protected] if you have any additional concerns or questions. We appreciate your patience and business. Kind Regards, The PupSocks Team Shae 🌟

Response from GoPupSocksOct 13, 2021

Hi Sofia, Thanks for your feedback! I'm terribly sorry you haven't received your order. After looking into your order I see it was placed on September 27. Since you are located internationally, we ask that you allow 5-20 business days in order to receive your order. Please email us at [email protected] if you have any additional concerns or questions. We appreciate your business! Kind Regards, The PupSocks Team Shae