customer
You don't even deserve one star
You don't even deserve one star. I placed an order on November 22nd--your site says 3-5 days-it is December 20th and you have not responded to the emails I sent inquiring as to why I still don't have my $30 pair of socks. I have a very upset child who was going to give these as a gift--they were his idea and he was so excited. Your customer service is awful, your website guarantees are bogus and the biggest joke is that you are still advertising for people to order now to get their items for Christmas
Response from GoPupSocksFeb 10, 2021
Hi there, Thanks for your review. I'm so sorry to hear about the delay with your order. Unfortunately, we did experience some delays due to the holiday rush and Covid. We apologize for any inconvenience this may have caused. Customer satisfaction is our top priority and we want to ensure that your order gets in your hands. Please keep an eye out for an email from us so that we can rectify this issue. The PupSocks Team


