GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksNov 18, 2021

Hello there, I am very excited to see you thing our products are cute!!!! We strive to always find and use the best materials when crafting our Socks, so I am sorry to see that the material was not what you expected. We make our socks with the intention of them being novelty items but they can be worn. I encourage you checking out our other cool products. If you have any other questions or concerns, contact us at [email protected]

Response from GoPupSocksNov 18, 2021

Hi Ken, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. Our products are usually comfy, lightweight and fit perfectly based on size selected. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected] Have a great day! The PupSocks Team

Response from GoPupSocksNov 18, 2021

Hi Neil, Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Have a nice day! The PupSocks Team

Response from GoPupSocksNov 18, 2021

Hello there, I'm sorry to see that the custom product did not come out the way you expected. I wanted to see if we resolved this issue for you and it seems that you did not reach out to us regarding how the product came out. I do want to fix this for you so please keep a look out for an email that I just sent you. looking forward in assisting you.

Response from GoPupSocksNov 16, 2021

Hi there, I am so sorry you do not like the quality of the PupSocks.Thank you so much for your feedback! We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. The PupSocks Team Betsy

Response from GoPupSocksNov 11, 2021

Hi Melodie, Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The PupSocks Team

Response from GoPupSocksNov 3, 2021

We are saddened to see that the material of the custom product didn't meet your expectations. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksNov 3, 2021

Hello Fernando, We apologize for the experience you had with the deliver. Due to the COVID-related delays and it being the holidays, the time frame was extended more than we really expected. Also, as stated on our Pupsocks website in our FAQs, international orders can take up to 15-20 business days to receive your product (not counting production time). We are committed and work tirelessly to meet our valued customer's needs. We hope you give us another opportunity and have a better experience the next time your shop with us. If you have any questions and concerns, please contact our customer service agents at [email protected]