GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMay 19, 2021

Hi there, Thank you for your review. We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We extend our apologies for not being able to fulfill your order in the way you anticipated. Please contact our team directly at [email protected] should any questions or concerns arise. We're happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksMar 17, 2021

Hi there Kelsey, Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your November 2020 order. We've worked so hard to create a structured production and fulfillment process and hate that we dropped the ball with your second order with us. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The PupSocks Team Autumn 🦋

Response from GoPupSocksFeb 8, 2021

Hi there, Thank you for sharing your feedback with us. We are terribly sorry to hear your order never arrived! Our #1 priority is our customer’s satisfaction and we would love to resolve this issue as soon as possible. That said, please look for a resolution email from our team at [email protected] so that we can better assist you. Thank you for your patience. The PupSocks Team Ren🌟

Response from GoPupSocksFeb 8, 2021

Hi there, We appreciate your feedback. We apologize for the inconvenience you have encountered. We’re sorry your experience didn’t match your expectations. We would like the opportunity to create a resolution.Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team Ren🌟

Response from GoPupSocksFeb 8, 2021

Hi there, We appreciate your feedback. We are sincerely sorry that your sock did not turn out as anticipated. Our top priority is our customers' satisfaction and we would love to resolve this issue as soon as possible. Please lookout for a resolution email from our team. Thank you for your patience. The PupSocks Team Ren🌟

Response from GoPupSocksFeb 8, 2021

Hi there, Thank you for sharing your feedback with us. We are terribly sorry to hear your order never arrived! Our #1 priority is our customer’s satisfaction and we would love to resolve this issue as soon as possible. That said, please be on the look out for a resolution email from our team at [email protected]  so that we can better assist you. Thank you for your patience. The PupSocks Team Ren🌟

Response from GoPupSocksMar 17, 2021

Hi there Rob, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your November 2020 order due to international transit timeframes and COVID-related delays. We are happy to see that your order 2416958 was delivered as of Thursday, December 31, 2020, 8:04 AM EST. We understand how important your order was for you and your loved ones for the holidays and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn 🐾

Response from GoPupSocksMar 17, 2021

Hi Donna, Thanks for placing an order with us. We are terribly sorry your November 2020 order arrived with missing adjusters. There must have been a fulfillment mishap and we genuinely apologize for any frustrations caused. We are happy to see that your order issue was addressed promptly and a replacement order was produced and delivered as of February 6, 2021 at 3:46 pm. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn 🧚🏼‍♀️