GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMay 20, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order, in addition to a lack of response from our team within a timely manner. We are, however, glad to confirm that your order was successfully delivered. We appreciate your patience. Please contact our team directly at [email protected] should any questions or concerns arise. We'd be happy to assist! The PupSocks Team -Courtney M.

Response from GoPupSocksMay 20, 2021

Hi there, Thank you for your review. We are terribly sorry to hear that you experienced such prolonged delays while awaiting the arrival of your order. While we are saddened to see that your order arrived later than expected, we are, however, glad to see that it arrived successfully. We truly appreciate your patience. Please contact our team directly at [email protected] should there be anything that we can assist you with at this time. We are more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksMay 20, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order, in addition to the disappointment. We are, however, glad to confirm that your order was successfully delivered! We thank you for your patience. Please contact our team directly at [email protected] should any further questions or concerns arise. We're more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksMay 20, 2021

Hi there, Thank you for your review. We are very sorry for the lack of response from our team within a timely manner, in addition to the delay experienced while awaiting the arrival of your order. We truly appreciate your most honest feedback, and will continue to grow and improve our services because of it. Please do not hesitate to reach out to our team directly at [email protected] should any questions or concerns arise, as we'd be more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksMay 20, 2021

Hi Katherine, Thank you for your review. We are very sorry to hear that you received the incorrect order within your shipment. We can confirm that this issue has been resolved via email, and that your corrected order was successfully shipped! We thank you for your patience. Please contact our team directly at [email protected] should any questions or concerns arise. We're happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksMay 20, 2021

Hi there, Thank you for your review! We are saddened to hear that you were unhappy with the quality of your products. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours! Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksMay 20, 2021

Hi there, Thank you for your review. We are very sorry to hear that your parcel arrived empty! We are, however, glad to confirm that this error was corrected for you via email, and that your order was successfully delivered! We appreciate your patience regarding this matter. Please do not hesitate to contact our team directly should there be anything that we can assist with. The PupSocks Team -Courtney M.

Response from GoPupSocksMay 20, 2021

Hi Mark, Thank you for your review! We are very sorry to hear that you received the incorrect pair of socks within your shipment. We are, however, glad to confirm that a resolution was provided for you via email on behalf of one of our team members. We thank you for your patience! Please contact our team directly at [email protected] should any questions or concerns arise. We're happy to help! The PupSocks Team -Courtney M.