GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 2, 2021

I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I can see that you have been in contact with one of our representatives and we are happy to see that your order was delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel

Response from GoPupSocksFeb 2, 2021

Thank you for your feedback! I'm sorry your socks were too big! We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! The PupSocks Team - Ariel

Response from GoPupSocksFeb 2, 2021

I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order was delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel

Response from GoPupSocksFeb 1, 2021

I there Bonnie! We appreciate your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order was delivered. Our records indicate we have attempted reaching out to you In regards to your delivered order and we are awaiting your response. Thank you for being a valued PupSocks customer! The PupSocks Team - Ariel

Response from GoPupSocksFeb 1, 2021

Hi there, we appreciate your feedback! We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! The PupSocks Team - Ariel

Response from GoPupSocksMay 24, 2021

Hi Brad, Thank you for your review! We are very sorry to hear that your order arrived incomplete due to the package being damaged while in transit. We are, however, glad to confirm that a resolution was provided for you via email on behalf of one of our team members, and that your order was successfully delivered! We thank you for your patience. Please contact our team directly at [email protected] should any questions or concerns arise. We are more than happy to assist. The PupSocks Team -Courtney M.

Response from GoPupSocksMay 24, 2021

Hi Eric, Thank you for your review. We are very sorry for the delays you experienced while awaiting your order's completion and shipment, in addition to the lack of response that you experienced from our team. We appreciate your most honest feedback and will continue to grow and improve our services because of it. We are happy to confirm that correspondence was provided for you via email on behalf of one of our team members, and that your order was successfully delivered. In an effort to accommodate for the delay with your order, we would like to offer you a 20% discount code to be used on a future order with us, should you decide to give us another chance at providing you with a much better experience. Please use the coupon code TRUST20 to receive your discount. Be sure to enter the code prior to entering any billing or shipping information to ensure the discount applies. Please do not hesitate to reach out to our team directly at [email protected] should there be absolutely anything that we can assist you with. We are happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksMay 24, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order, in addition to the lack of response from our team within a timely manner. We are, however, glad to confirm that a resolution was provided for you via email and that your order was successfully delivered! Please do not hesitate to contact our team directly at [email protected] should any questions or concerns arise, as we'd be more than happy to help. The PupSocks Team -Courtney M.