GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksDec 2, 2021

Hello Lisa, thanks for your review. I truly apologize that you are not 100% happy with the texture of the socks. We want our customers to be satisfied with our products and look forward to resolving any concerns regarding your order. Please look forward to an email from us shortly to try and resolve this issue.

Response from GoPupSocksDec 3, 2021

Hello there Karen! Thanks for your review. We are saddened to hear that you were displeased with your order. We value you and appreciate your honesty. We will use this feedback to improve in the future. Please look for a direct email shortly so that we can find a resolution that works for you.

Response from GoPupSocksDec 1, 2021

Hello there Barbara, Thank you for ordering with us. Unfortunately, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience

Response from GoPupSocksDec 1, 2021

Hi Jason, Thank you for taking the time to write a review! We are happy to hear you were pleased with the overall quality of your blanket.We do apologize that you wasn't happy with the way the photo came out. We strive for exceptional quality and hate that we dropped the ball with your special order. Yes, your cat is snow white but the photo submitted was dark. We advise sending a picture that was taken in great lighting. After looking into our system, we could not find any contact attempts. With that said, please email our support team directly at [email protected] so we can rectify your order issue. We look forward to hearing from you. Best Regards, The PupSocks Team Shae 🌟

Response from GoPupSocksDec 1, 2021

Hi Sheri, We would like to thank you for your most honest feedback, as we truly appreciate your review! I am very sorry to hear that the overall quality of the socks are not at all to your liking. I'd be more than happy to provide you with a resolution in regards to this matter. Please contact our resolutions department directly at [email protected] for further assistance. We look forward to your email! Kind Regards, The PupSocks Team Shae 🌟

Response from GoPupSocksNov 30, 2021

We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. Our designers team are specialized in cropping the image and they are printed exactly as shown on the photo provided by our customers. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksNov 29, 2021

Hello there, We are saddened to see that the material of the custom product didn't meet your expectations. We always try to our absolute best to use the perfect material when crafting our socks so we can provide the perfect gift. We make our socks with the intention of them being novelty items but they can also be worn. We do appreciate the time you took to give us a review, it's a growing company and this let us know what we need to improve on. Believe me, our main focus is to make our customers happy and for them to have a memorable gift. We value and appreciate your business. If you have any questions or concerns, please contact our experts at [email protected]

Response from GoPupSocksNov 27, 2021

Hi May, Thank you so much for the feedback. I am so sorry that the color was not up to par. We strive hard to make our custom sock bright and vibrant. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us at team 2petsocks.com. Have a great day! The PupSocks Team