customer
DO NOT PURCHASE THROUGH PUPSOCKS
Every 5 start review on here HAS to be someone the company paid to leave a review. You will never receive your order and if you do receive something it will either not be the right order OR it will be suck low quality it is essentially unusable. Run as fast as you can the other direction!!!! Thanks for the reply Pupsocks, but you do the same thing every year and have so for many many years in a row. And even if you could deliver on time, the product is unwearable and junk. As I said before, do NOT ORDER FROM PUPSOCKS OR ANY OF THEIR COMPANIES.
Response from GoPupSocksMay 24, 2021
Hi there, Thank you for your most honest review. We are happy to confirm that all 4 and 5 star reviews are real reviews from our customers whom have not been paid by the company at all, whatsoever. We do apologize for any frustrating and inconvenient experiences that you have had with us over the holiday season, as we did receive an influx of orders and emails. While we do not have control over the carrier's actions regarding packages once our orders are shipped, we can assure you that we do all that we can to ensure our customers receive their orders within a timely manner. While we completely understand that you were displeased with the quality of our socks, we are happy to inform you that we offer a multitude of alternative products, such as our Custom FaceMasks and Custom Blankets. Our Custom Blankets have been a huge hit with our customers, and we'd love for you to try one using the coupon code TRUST20! Please do not hesitate to contact our team directly at [email protected] should any questions or concerns arise. We're happy to help. The PupSocks Team -Courtney M.