Matthew T.
I ordered a specialized pair of socks…
I ordered a specialized pair of socks for my wife on November 20th for Christmas with the picture of her deceased dog on them. What I received was a pair of socks with cat faces on them. Took me almost two weeks before anyone would get back with me. They did claim to redo the order and ship however the corrected order is not scheduled to arrive till December 26th 2020. I would not recommend this business. Very disappointing. Update. 2nd order arrived and it was also incorrect. I do not recommend this business.
Response from GoPupSocksFeb 2, 2021
Thank you for your feedback! I apologize for your order arriving late and incorrect. Here at PupSocks we value our customer's satisfaction. I can see that you have been in contact with one of our representatives and we are happy to see that we could issue a replacement order. At this time, your new order has been shipped and delivered to you! Thank you for being a valued PupSocks customer! The PupSocks Team - Ariel