GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMay 26, 2021

Hi Thomas, Thank you for your most honest review. We truly appreciate your feedback and will continue to grow and improve our services because of it. We are very sorry to hear that you experienced delays while awaiting the arrival of your order, in addition to experiencing a lack of response from our team within timely manner. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.

Response from GoPupSocksMay 25, 2021

Hi Emilyne, Thank you for your review. We are very sorry to hear that you received the incorrect order upon receiving your parcel. We are happy to confirm that a resolution was provided for you via email and that your corrected order was successfully shipped and delivered! We thank you for your patience. Please contact our team directly at [email protected] should any questions or concerns arise, as we are more than happy to assist. The PupSocks Team -Courtney M.

Response from GoPupSocksFeb 3, 2021

Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I can see that you have been in contact with one of our representatives and we are happy to see that we could issue a refund. Thank you for being a valued PupSocks customer. The PupSocks Team - Ariel

Response from GoPupSocksFeb 3, 2021

Thank you for your feedback! We have been experiencing some complications this holiday season and would like to rectify this matter at hand. We are truly sorry for the lack of correspondence and delays in shipment. I can see that you have been in contact with one of our representatives and we are happy to see that we could issue a replacement order. At this time, your new order has been shipped and delivered to you! Thank you for being a valued PupSocks customer. The PupSocks Team - Ariel

Response from GoPupSocksFeb 2, 2021

Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order was delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel

Response from GoPupSocksFeb 2, 2021

Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order was delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel

Response from GoPupSocksFeb 3, 2021

Thank you for your feedback! We have been experiencing some complications this holiday season and would like to rectify this matter at hand. We are truly sorry for the lack of correspondence and delays in shipment. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! The PupSocks Team - Ariel

Response from GoPupSocksMay 25, 2021

Hi Chad, Thank you for your review. We are very sorry to hear that you have experienced delays while awaiting the arrival of your special order. We would also like to extend our apologies for the lack of response from our team, as we did receive an influx of orders and emails during our holiday season. We can confirm that your order was successfully delivered. We appreciate your patience regrading this matter in addition to your most honest feedback, as we will continue to grow and improve our services because of it. Please contact our team directly at [email protected] should there be anything that we can assist you with. We are happy to help. The PupSocks Team -Courtney M.