GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMay 26, 2021

Hi Chris, Thank you for your review. While we are extremely sorry for the lack of correspondence from our team within a timely manner, we can confirm that responses were provided to your inquiries, in addition to a resolution. We thank you for your patience. Please contact our team directly at [email protected] should any questions or concerns arise. We are happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksMay 26, 2021

Hi Jess, Thank you for your review. We are very sorry to hear that you experienced prolonged delays in addition to your order arriving not at all to your liking. While we are saddened to hear that you were unhappy with the quality of your products, we truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours. Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions or concerns arise. We're be happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksFeb 3, 2021

Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you!  The PupSocks Team - Ariel

Response from GoPupSocksFeb 3, 2021

Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel

Response from GoPupSocksFeb 3, 2021

Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel

Response from GoPupSocksFeb 3, 2021

Thank you for your feedback! I am sincerely sorry that you received the incorrect item. Here at PupSocks we value our customer's satisfaction. I can see that you have been in contact with one of our representatives and we are looking forward to your reply. Thank you for being a PupSocks customer. The PupSocks Team - Ariel

Response from GoPupSocksMay 26, 2021

Hi Caty, Thank you for your review! We are saddened to hear that you were unhappy with the quality of your products. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours! Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksFeb 3, 2021

Thank you for your feedback! We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. You will be receiving a solution email from our resolution department shortly. Thank you for shopping with us this year, you are valued! The PupSocks Team - Ariel