GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
I haven’t even got my order 20 days everyone fast to Blame COVID so now they have an excuse
Response from GoPupSocksFeb 6, 2021
Hi there! Thank you for your feedback! I am very sorry to hear that you have not yet received your order. I am, however, very glad to confirm that a resolution has been provided to you via email on behalf of one of our team members. We appreciate your patience! The PupSocks Team -Courtney M
Ed B.
Ordered socks on Dec 1st. they still aren't here, there's no tracking information and you guys never respond to emails. you're just throwing your money away if you order from this company!!
Response from GoPupSocksFeb 6, 2021
Hi Ed! Thank you so much for your feedback. I am terribly sorry to hear that you experienced difficulties while expecting your package as as well as expecting a response from us. I do apologize for our lack of response within a timely manner. I am, however, very glad to confirm that a resolution has been provided for you via email on behalf of one of our team members. We thank you for your patience and understanding during our busy holiday season! The PupSocks Team -Courtney M
Kevin
I order my socks over a month ago and still have not got them. Worst service eve
Response from GoPupSocksFeb 6, 2021
Hi Kevin! Thank you for your feedback. We really appreciate it! I am terribly sorry to hear that you have not yet received your order from us. I am, however, very happy to confirm that a resolution has been provided for you via email on behalf of one of our team members. We thank you for your patience and understanding during our busy holiday season! The PupSocks Team -Courtney M
customer
Well the whole point was to gift my son a pair of socks with HIS dogs face on it. That is not what I got. 2 completely different dogs on the socks that arrived at my house. So I paid over $25 US for just random dogs on socks. That’s perfect! Absolutely ridiculous!
Response from GoPupSocksFeb 6, 2021
Hi there! Firstly, I'd like to apologize for the delay in response from us. We truly appreciate your feedback! I am very sorry to hear that you received the incorrect order. I'd be more than happy to assist in resolving this unfortunate matter for you. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M
customer
can't review an item i havent received yet
Response from GoPupSocksFeb 6, 2021
Hi there! Thank you for your feedback! I am very sorry to hear that you have not yet received your order. I am, however, very glad to confirm that a resolution has been provided for you via email on behalf of one of our team members. We appreciate your patience during this time! The PupSocks Team -Courtney M
customer
I can’t review your product as I ordered the socks a long time ago and looks like I won’t get it for Xmas as I had hoped.
Response from GoPupSocksFeb 6, 2021
Hi there! Thank you for your feedback! I am very sorry to hear that you have not yet received your order from us. I am, however, happy to confirm that a resolution has been provided for you via email on behalf of one of our team members. We appreciate your patience during our busy holiday season! The PupSocks Team -Courtney M
Melanie Ciavola B.
I ordered socks on November 24 and have not received them. They keep blaming it on USPS but I have ordered MANY other things that came through USPS and I have shipped multiple packages out and there has not been one problem with any other company. HMMMMM These were Christmas gifts. A month should be plenty of time.
Response from GoPupSocksFeb 6, 2021
Hi Melanie! Firstly, I would like to apologize for the delay in response from us. We truly appreciate your feedback! I'd be more than happy to assist you by looking into and resolving this matter for you ASAP. Please contact our resolutions department directly at [email protected] for further assistance, as I am unable to locate your information. We look forward to your email! The PupSocks Team -Courtney M
customer
I was very disappointed in the ordering and shipping of the product. I ordered the item before Thanksgiving and was emailed that it would ship in 8 to 10 days, plenty of time to receive it before Christmas. The item was not shipped out until over 3 weeks after ordering the product. I tried to get in touch with the company and not a single human would answer a phone or an email. Even tried to use their online messaging and only received an automatic reply. I still have not received the product so I have no idea of the quality. It has now been 4 weeks and no item. If the item is bad I will be returning it for a full refund and reporting it to my credit card company.
Response from GoPupSocksFeb 6, 2021
Hi there! Firstly, I would like to apologize for the delay in response from us. We truly appreciate your feedback! I am terribly sorry to hear that your order shipped much later than anticipated but I am happy to confirm that a resolution has been provided for you via email on behalf of one of our team members. We appreciate your patience and understanding during our busy holiday season! The PupSocks Team -Courtney M
