GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 9, 2021

Hi there! Thank you for your feedback, as we really appreciate it! I am very sorry for the delay in response from us as well as the delay in receiving your items. I'd be more than happy to look into and resolve this unfortunate matter for you. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksFeb 9, 2021

Hi there! Firstly, I would like to apologize for the delay in response from us. We are very appreciative of your honest feedback! I am very sorry to hear that your order did not arrive at the time anticipated, but I am happy to confirm that a resolution has been provided for you via email from one of our team members. We appreciate your patience and understanding despite the unfortunate matter! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 9, 2021

Hi Marissa! First and foremost, I would like to apologize for the lack of response from us within a timely manner. We truly appreciate your feedback! I am very sorry to hear that your order arrived incorrectly. I am, however, very glad to confirm that a resolution has been provided for you via email from one of our team members. We do appreciate your patience and understanding during our busy holiday season! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 9, 2021

Hi there! Thank you for your feedback, as we really appreciate it! I am sorry to hear that you are unhappy with the look of your finished product! I'd be more than happy to look into and assist you in regards to resolving this matter for you. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksFeb 9, 2021

Hi John! Firstly, I would like to apologize for the lack of response from us within a timely manner. We truly appreciate your honest feedback! I am very sorry to hear that you were not receiving updates in regards to your package's status. I am, however, very happy to confirm that the order was delivered and that a resolution was provided for you via email from one of our team members. We thank you for your patience and understanding during our busy holiday season! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 9, 2021

Hi there! First and foremost, I do want to apologize for the lack of response within a timely manner from us. We do truly appreciate your feedback! I am very sorry to hear that you received the incorrect socks, but I am glad to confirm that resolution has been provided for you via email from one of our team members. We thank you for your patience and understanding despite the mishap! The PupSocks Team -Courtney M

Response from GoPupSocksMay 27, 2021

Hi there, Thank you for your review. We are terribly sorry to hear that you experienced a delay in response from our team within a timely manner, in addition to receiving the incorrect order upon receiving your parcel. We are, however, glad to confirm that a replacement order was issued out in an effort to ensure your correct order was received. We truly appreciate your most honest feedback, and will continue to grow and improve our products and services because of it. Please contact our team directly at [email protected] should any questions or concerns arise. We're happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksFeb 9, 2021

Hi there! First, I would like to apologize for the delay in response from us. We truly appreciate your honest feedback! I am very sorry to hear that your socks did not fit quite right. I am, however, very happy to confirm that a resolution has been provided for you via email from one of our team members. We thank you for your patience and understanding! The PupSocks Team -Courtney M