GoPupSocksReviews of gopupsocks.com

I would strongly advise ANYONE relying on this company to give a special, thoughtful gift to reconsider. I placed an order on December 4th. December 12th I received an email providing tracking information for my shipped order - which was completely fraudulent! They CREATED a shipping label on the 12th but didn’t actually ship my order until the 23rd. I repeatedly contacted them, even attempted to post a comment on Facebook but my comment never showed up and they had the audacity to DM me some ‘cuz COVID’ excuse when I’ve received plenty of packages from other distributors on time. So much for a thoughtful Christmas gift for family who live out of state!!

I have never written a review before but want to warn any future buyers about this company! I ordered 8 pairs of socks for all my nieces/friends/sister/mom etc and did so in November. I have tried the on line chat and email so many times to only get the scripted se have received your email and you will hear from us in 24hrs! NOT! So here it is dec 23rd and NO order or even tracking etc...got an email back today and said I had two options cancel my order and they would refund or two give me 30% off....really!! No apology or anything...I am not only disappointed but saddened that I planned early and now I don’t have anything fun for Christmas! So my advise is Don’t ORDER!!!

Socks took very very long to arrive and when they did they didn't even get my order right, sent me socks with some random cat on it from someone else's order. This was supposed to be a Christmas gift for a family member and I am very disappointed.

I ordered the Christmas gifts on November 24th. Your website said "On all international orders, you can expect to receive your order in 12 - 15 business days." That's why I ordered from you, thinking there is ample time! Today is December 24th, and they still have not arrived yet. On the tracking site, the last entry was "Dispatched by US Carrier" on December 12. That's 12 days ago! This is very disappointing. I have to go out and rush for shopping before Christmas!

Company never delivered my product. No phone contact info for customer service and emails to company only provide automated response. See the following from the BBB CURRENT ALERTS FOR THIS BUSINESS Pattern of Complaints: According to information in BBB files, this company has a pattern of complaint alleging delivery and refund issues. Consumers allege this company advertises on social media platforms and on its website (GoPupSocks.com) enticing consumers to place orders for socks with custom prints. Consumers are instructed to snap a photo or find a picture on social media that they'd like printed on their custom socks and upload the photo to the company's website. Consumers indicate once the order is placed, there is an expected 10 to 14-day turnaround time to receive the product; however, many consumers indicate several weeks, and sometimes months, pass without delivery of the socks. Others allege delivery never occurred, some indicate products received were not as ordered, and many indicate the company failed to issue refunds. BBB contacted Gopupsocks to seek their voluntary cooperation in eliminating the pattern of complaint; however, the company failed to respond to BBB's request.

I ordered socks on November 22, 2020. It is now December 23, 2020 and my order has not arrived. Further, the tracking system is ambiguous and serves no useful purpose.

Yikes. So bad. $25 for slow shipping and a product designed to showcase your animal that ends up cropping out most of its identifiable features. Wasted money, and when I wrote back to lodge a complaint the email never went through. My advice; steer well clear.

I can't review the product since I have not received my order that was placed on November 9th as they were to be a Christmas gift, today is December 23 and still waiting for them to arrive. Disappointed as I thought placing the order early November i would have had them in time for Christmas.