GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 5, 2021

Thank you for your feedback! Im sincerely sorry your order arrived incorrect. Here at PupSocks we value our customer's satisfaction. I can see that you have been in contact with one of our representatives and we are happy to see that we could issue you a refund for your order. The PupSocks team - Ariel

Response from GoPupSocksMay 28, 2021

Hi there, Thank you for your feedback. We are very sorry for the delay with receiving your order from us. After looking into our system, we were unable to successfully locate any order information associated with the information provided in this review. We understand how important your orders were for you and your loved ones, and want to ensure that your issues were resolved for you accordingly. That said, please contact our team directly at [email protected] with your order details, to confirm that your order was placed with us here at PupSocks. We appreciate your patience, and we look forward to your email. The PupSocks Team -Courtney M.

Response from GoPupSocksFeb 4, 2021

Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you!  The PupSocks Team - Ariel

Response from GoPupSocksFeb 4, 2021

Thank you so much for your feedback! Rest assured, we have been working diligently to assist our customers and ensure that orders arrive properly and as quickly as possible. I'm sorry to hear that your order was incorrect. This is a one-off situation that must have occurred during our fulfillment process which sometimes can affect a small percentage of orders. I can see that you have been in contact with one of our representatives and we are happy to see that we could issue a replacement order and has been delivered. The PupSocks team - Ariel

Response from GoPupSocksFeb 4, 2021

Thank you so much for your feedback! Rest assured, we have been working diligently to assist our customers and ensure that orders arrive properly and as quickly as possible. I'm sorry to hear that your order was incorrect. This is a one-off situation that must have occurred during our fulfillment process which sometimes can affect a small percentage of orders. I can see that you have been in contact with one of our representatives and we are happy to see that we could issue a replacement order and it has been delivered to you. The PupSocks Team - Ariel

Response from GoPupSocksFeb 4, 2021

Thanks for sharing your feedback with us. We apologize that your shopping experience has not been the best. We strive to provide our customers with great products and the best service possible. We would love to resolve this issue as we know this order may have been intended as a gift for your loved ones. We are striving constantly to improve. I am glad that you did indeed get In contact with on of our representatives to come up with a solution for this mishap. The PupSocks Team - Ariel

Response from GoPupSocksMay 28, 2021

Hi Stuart, Thank you for your review. We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, happy to confirm that this matter was resolved for you via email on behalf of one of our team members. We thank you for your patience. Please do not hesitate to contact our team directly at [email protected] should any questions, comments or concerns arise. We're happy to help! The PupSocks Team -Courtney M.

Response from GoPupSocksFeb 4, 2021

Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you!  The PupSocks Team - Ariel