GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

Write a review

Directions Website

GoPupSocks

Write a review

About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Pet Stores

Directions Write a review

GoPupSocks reviews

Showing 8,662 reviews with 1 star · Clear filters

Clc
Dec 24, 2020
Dissatisfied
Ordered two pair of socks on Black Friday, it is now Christmas Eve and still haven’t received them, they are Xmas gifts, ugh! Not happy
Response from GoPupSocksFeb 4, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
Vince D.
Dec 24, 2020
Dec 1 order still hasn’t arrived as of Dec 24.
ordered my pup socks on Dec 1. It’s Dec 24. Still haven’t received it. Reached out to customer service and it took 3 before finally getting a form letter apology about the USPS being backed up. I’ve ordered ten things from other stores since Dec 1 and I’ve received those no problem. Wish I could review on the actual product but I’ve basically lost all reasonable expectation of receiving my order. Apr 6 2021: The order did finally come in after a two month delay and even the replacement was a bit cumbersome to finally execute. But yes, we finally got them.
Response from GoPupSocksFeb 4, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
Tom N.
Dec 24, 2020
The mask was way too big!!
The mask was way too big!!
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! Our masks come with two adjustable rubber bands that go on the ends of the masks. you can easily pull the ear tab through the hole with a paper clip and adjust as necessary by pushing and pulling those rubber bands up and down the ear tabs. Thank you for being a valued PupSocks customer. The PupSpcks Team
M J.
Dec 24, 2020
Never received my order that I placed…
Never received my order that I placed weeks ago .. where is it? Xmas eve and no gift! Refund me please !
Response from GoPupSocksFeb 4, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
customer
Dec 24, 2020
Poor service
I placed my order on 26 November, and it was supposedly shipped on 9 December, but it still has not arrived. Not impressed, since it was supposed to be a Christmas gift. I sent an email yesterday to ask why this has taken so long, but no response was received. Certainly didn’t take them nearly that long to take their payment.
Response from GoPupSocksFeb 4, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
customer
Dec 24, 2020
Haven’t even left the warehouse
Haven’t even left the warehouse. Have been waiting over a month. Update 3 months later. The socks still haven’t arrived. Your 20% coupon would be just wasting more money.
Response from GoPupSocksFeb 4, 2021
Hi there! Thank you for your most honest feedback, as we truly appreciate it. I am very sorry to hear that you have not yet received your order! I'd be more than happy to look into, and provide a solution for this matter immediately. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M
Scott
Dec 24, 2020
Very disappointed
Very disappointed. Firstly there was no mockup provided before the order was shipped. Secondly the shipping was woeful. Promised delivery dates were not met even when the order was processed weeks before deadlines. When contacted, just got a form response. Won’t be using them again.
Response from GoPupSocksFeb 9, 2021
Thanks for sharing your feedback with us. We apologize that your shopping experience has not been the best. We strive to provide our customers with great products and the best service possible. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you for your patience! The PupSocks Team - Ariel
Sara D.
Dec 24, 2020
Worst customer service ever
Worst customer service ever. Will never buy from them again. Socks are poor quality, which is forgivable, but more than that, bad customer service.
Response from GoPupSocksFeb 5, 2021
Thanks for sharing your feedback with us. We apologize that your shopping experience has not been the best. We strive to provide our customers with great products and the best service possible. Here at PupSocks, we value our customer's satisfaction. For such delay in customer service response, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

Dissatisfied

Dec 1 order still hasn’t arrived as of Dec 24.

The mask was way too big!!

Never received my order that I placed…

Poor service

Haven’t even left the warehouse

Very disappointed

Worst customer service ever

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

Dissatisfied

Dec 1 order still hasn’t arrived as of Dec 24.

The mask was way too big!!

Never received my order that I placed…

Poor service

Haven’t even left the warehouse

Very disappointed

Worst customer service ever