GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 5, 2021

Thank you for your feedback! We have been experiencing some complications this holiday season and would like to rectify this matter at hand. We are truly sorry for the lack of correspondence and delays in shipment. Thank you for shopping with us this year, you are valued! The PupSocks Team - Ariel

Response from GoPupSocksFeb 10, 2021

​We are truly sorry for the confusion with our product intent, our PupSocks are a novelty item and may be worn if you choose. We are big on customer satisfaction and would like to rectify this matter at hand. I can see that you have been in contact with one of our representatives and we are happy to see that we could issue a replacement order. At this time, your new order has been shipped and on its way to you! The PupSocks team - Ariel

Response from GoPupSocksMay 28, 2021

Hi Andrew, Thank you for your review. While we are very sorry to see that your order arrived much later than expected, we are happy to confirm that the order was delivered successfully. We truly appreciate your patience. Please do not hesitate to contact our team directly at [email protected] should there be anything that we can assist with at this time. We are happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksFeb 10, 2021

Thank you for your feedback! Im sorry you're unhappy with the cropping of your order. Here at PupSocks we value our customer's satisfaction. I can issue a replacement order immediately for the inconvenience. Please keep an eye on your email for a resolution email from us! The PupSocks Team - Ariel

Response from GoPupSocksFeb 5, 2021

Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you!  The PupSocks Team - Ariel

Response from GoPupSocksFeb 4, 2021

Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you!  The PupSocks Team - Ariel

Response from GoPupSocksFeb 5, 2021

Thank you for your feedback! Thank you so much for your feedback! Rest assured, we have been working diligently to assist our customers and ensure that orders arrive properly and as quickly as possible. I'm sorry to hear that your order was incorrect. This is a one-off situation that must have occurred during our fulfillment process which sometimes can affect a small percentage of orders. I can issue a replacement order immediately for the inconvenience. Please keep an eye on your email for a resolution email from us! The PupSocks Team - Ariel

Response from GoPupSocksFeb 5, 2021

Thank you so much for your feedback! Rest assured, we have been working diligently to assist our customers and ensure that orders arrive properly and as quickly as possible. I'm sorry to hear that your order was incorrect. This is a one-off situation that must have occurred during our fulfillment process which sometimes can affect a small percentage of orders. I can issue a replacement order immediately for the inconvenience. Please keep an eye on your email for a resolution email from us! The PupSocks Team - Ariel