GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 9, 2021

Hi there! Thank you for your feedback, as we really appreciate it! I am very sorry to hear that you have not yet received your order from us, as well as for the delay in response from us. I am, however, happy to confirm that a resolution has been provided for you via email from one of our team members. We thank you for your patience and understanding during our busy holiday season! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 9, 2021

Hi Chad! First and foremost, I do want to apologize for the lack of response from us within a timely manner. We truly appreciate your feedback! I am very sorry to hear that you have not been provided with tracking updates in regards to your order. I'd be more than happy to look into this matter for you and resolve it as soon as possible. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksFeb 9, 2021

Hi Jillian! First, I would like to apologize for the delay in response from us. We truly appreciate your feedback! I am very sorry to hear that the mock-up you were provided is incorrect. I'd be more than happy to look into this matter for you and resolve it the best way I can. Please reach out to our resolutions department directly at [email protected] for further assistance. We look forward to your email! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 9, 2021

Hi there! Thank you for your feedback as we really appreciate it. I am very sorry to hear that you did not receive your order by the time anticipated. I am, however, happy to confirm that a resolution has been provided for you via email from one of our team members. We thank you for your patience and understanding during our busy holiday season! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 9, 2021

Hi there! Firstly, I would like to apologize for the delay in receiving a response from us. We truly appreciate your feedback! I am very sorry to hear that you have not yet received your order. I am, however, very glad to confirm that a resolution has been provided for you via email from one of our team members. Thank you for your patience and understanding throughout this process! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 9, 2021

Hi there! First and foremost, I would like to apologize for the delay in response from us as well as for the delay in receiving your order. We truly appreciate your honest feedback! I'd be more than happy to look into this matter for you and provide you with a solution as soon as possible. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksFeb 9, 2021

Hi there! First, I would like to apologize for the delay in response from us. We truly appreciate your feedback! I am very sorry to hear that you have not yet received your order from us. I am, however, very glad to confirm that a resolution has been provided for you via email from one of our team members. Thank you for your patience and understanding during this time! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 4, 2021

Hi there Tim, I apologize for any delays you may have experienced with your order. According to tracking number: LX731974139US your order was delivered on December 29th. Our #1 priority is our customer’s satisfaction and we would love to resolve any issue you may have experienced. That said, please email our team at [email protected] with your order number and/or email address associated with your order.