GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJun 4, 2021

Hi there, Thank you for your review! While we are saddened to hear that you were unhappy with the quality of your products, we can confirm that PupSocks were ordered instead of our CatSocks. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours. Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 4, 2021

Hi Diana, Thank you for your review. We are very sorry to hear that you experienced such delays while awaiting your order to arrive. We truly appreciate your most honest feedback, and will continue to grow and improve our services because of it. We are happy to confirm that your order was successfully delivered. We thank you for your patience. Please contact our team directly at [email protected] should there be anything that we can assist with at this time. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 2, 2021

Hi there, Thank you for your review. We are very sorry to hear that your order arrived incompletely. We are, however, glad to confirm that a resolution was provided for you via email on behalf of our team. We appreciate your patience. Please contact our team directly at [email protected] if any questions or concerns arise. We'd be more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 2, 2021

Hi Rob, Thank you for your review. We are very sorry to hear that you received the incorrect pair of socks within your shipment. We are, however, glad to confirm that a resolution was provided for you via email on behalf of our team member. We thank you for your patience. Please do not hesitate to contact our team directly at [email protected] should there be anything that we can do to be of assistance to you at this time. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 2, 2021

Hi there, Thank you for your most honest review. We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We would also like to apologize for the lack of correspondence from our team within a timely manner, as we truly appreciate our customers and want to do all that we can to ensure our customers are 100% satisfied with our service. Please contact our team directly at [email protected] should there be any questions or concerns that arise, as we are more than happy to assist you. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 2, 2021

Hi Michelle, We truly appreciate your most honest feedback, and would like to thank you for your review, as we will continue to grow and improve our services because of it. We would like to extend our apologies for the unforeseen delays that you experienced while awaiting the arrival of your order. We understand how disappointing and disheartening this experience may have been for you. We truly value you as a customer, and will continue to do our very best to ensure that you are 100% satisfied with our products and services. Please do not hesitate to contact our team directly at [email protected] should there be absolutely anything we can assist you with. We are more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 2, 2021

Hi there, Thank you for your review. We are very sorry to hear that you experienced delays while awaiting the arrival of your order, in addition to the lack of response from our team within a timely manner. We appreciate your most honest feedback and will continue to grow and improve our services because of it. Please contact our team directly at [email protected] should there be anything that we can assist with at this time. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 2, 2021

Hi there, Thank you for your review. We are very sorry to see that you experienced unforeseen delays while awaiting your order to arrive. We are, however, glad to confirm that your order was successfully delivered. We thank you for your patience. Please contact our team directly at [email protected] should any questions or concerns arise. We're happy to help. The PupSocks Team -Courtney M.