Nick
Avoid with passion
I understand that the times are crazy, but it took almost a month for my order to get to me. I raised the issue with customer service and they chose to ignore my complaint and sent me a generic response email, not even remotely trying to apologize. The product was for a birthday, they arrived late. No acknowledgement of this, the quality was shotty, highly recommend that you avoid. Completely dissatisfied. Enjoy my money. Heartless and gutleas
Response from GoPupSocksFeb 18, 2021
Hi Nick! First and foremost, I would like to apologize for the lack of response from us within a timely manner. We thank you for your honest feedback, as we really do appreciate it! I am very sorry to hear that your order arrived to you much later than expected. I'd be more than happy to look into this matter and provide you with a viable solution immediately. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M