GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 19, 2021

Hi there, We thank you for your feedback and truly appreciate your review! We do apologize for the delay you experienced while awaiting the arrival of your order. We are, however, very happy to confirm that your order has been successfully delivered as of January 13, 2021. We thank you for your patience and understanding! Please contact our team directly at [email protected] should any further questions or concerns arise. We'd be more than happy to help. The PupSocks Team -Courtney M

Response from GoPupSocksMar 19, 2021

Hi Rebecca, First, I would like to apologize for the lack of response from our team within a timely manner. We thank you for your review, as we truly appreciate your feedback. I am terribly sorry to hear that you cancelled your order due to never receiving correspondence from us. I do hope that in the near future, you will decide to give us another chance at providing you with a much better experience. Should you decide to take advantage of this, I'd love to offer you 20% off of your order with us. Please use coupon code TRUST20 to before checkout to ensure the discount applies. Please do not hesitate to reach out to our team directly at [email protected] should any further questions, comments or concerns arise. We'd be more than happy to assist. The PupSocks Team -Courtney M

Response from GoPupSocksMar 19, 2021

Hi there, Thank you for your most honest feedback, as we truly appreciate your review. I’m very sorry you didn’t get prompt correspondence from us and for any inconvenience, this may have caused! We are saddened to hear that you were not satisfied with the quality of our products! We appreciate your feedback and will continue to grow and improve our products because of it. To accommodate, I would love to offer you $10 store credit towards your purchase of a different item! If you have any other questions or concerns, please feel free to reach out ! Please confirm that you'd like to accept this offer and I'll have your credit sent over to the email address on file right away! The PupSocks Team

Response from GoPupSocksFeb 19, 2021

Hi there! First and foremost, I would like to apologize for the delay in response from us. We thank you for your feedback, as we truly appreciate it! I am very sorry to hear that you were experiencing issues while trying to track your order. I am, however, very happy to confirm that a resolution was provided for you via email on behalf of one of our team members. We thank you for your patience and understanding! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 19, 2021

Hi there! Thank you for your most honest feedback, as we truly appreciate it! I am very sorry to hear that you were mislead in regards to your arrival date. I am, however, very glad to confirm that a resolution was provided for you via email on behalf of one of our team members. We value your honesty, patience, and understanding! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 19, 2021

Hi there! First, I would like to apologize for the delay in response from us. We truly appreciate your feedback and would like to thank you for your review! I am very sorry to hear that you received the incorrect order. I am, however, very happy to confirm that a follow up has been sent to you in regards to your new and improved order. We thank you for your patience and understanding! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 19, 2021

Hi there! First, I would like to apologize for the delay in response from us. We thank you for your feedback as we truly appreciate it! I am very sorry to hear that you were experiencing delays while awaiting the arrival of your order. I am, however, very happy to confirm that your order was delivered and that a resolution was provided for you via email on behalf of one of our team members. We thank you for your patience and understanding! The PupSocks Team -Courtney M

Response from GoPupSocksFeb 19, 2021

Hi Angie! We would like to thank you for your feedback, as we really do appreciate it! I am very sorry to hear that there was a delay in receiving your order. I am, however, very glad to confirm that your order was in fact, delivered and that a follow up was completed with you on behalf of one of our team members. We value your honesty, patience and understanding! The PupSocks Team -Courtney M