GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 23, 2021

Hi there, Thank you for your review. We really appreciate your feedback! We are very sorry to hear that you were sent the incorrect order upon receiving your package. I am, however, happy to confirm that a resolution has been provided for you via email on behalf of one our team members. Please contact our team directly at [email protected] should any questions or concerns arise. We'd be more than happy to assist! The PupSocks Team -Courtney M

Response from GoPupSocksMar 23, 2021

Hi there, We thank you for your most honest review, as we truly appreciate it. We are saddened to hear that you were not satisfied with the quality of our products! We appreciate your feedback and will continue to grow and improve our products because of it. To accommodate, I would love to offer you $5 store credit towards your purchase of a different item! If you have any other questions or concerns, please feel free to reach out ! Please confirm that you'd like to accept this offer and I'll have your credit sent over to the email address on file right away! The PupSocks Team -Courtney M

Response from GoPupSocksMar 23, 2021

Hi Tina, We thank you for your most honest feedback, as we truly appreciate your review. We are very sorry to hear that there were delays while awaiting the arrival of your order, however, I can confirm that there was correspondence to your email to us. We are very glad to see that your order was delivered! Please contact us directly at [email protected] should any questions or concerns arise, as we'd be more than happy to assist. The PupSocks Team -Courtney M

Response from GoPupSocksMar 23, 2021

Hi there, Thank you for your most honest review, as we truly appreciate your feedback. We are very sorry to hear that your order has not yet arrived yet. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksMar 23, 2021

Hi there, Thank you for your most honest review, as we truly appreciate your feedback! We do apologize for the delay in receiving your order. Unfortunately, we have no control over the timing of delivery, due to the package being within the carrier's possession. We are, however, very glad to confirm that your package was delivered! Please contact our team directly at [email protected] should any questions or concerns arise. We'd be happy to help! The PupSocks Team -Courtney M

Response from GoPupSocksMar 23, 2021

Hi Mary, First, I would like to apologize for the delay in response from us. We thank you for your feedback, as we really appreciate your review! We are very sorry to hear that your order arrived differently than anticipated, but are very glad to confirm that a resolution was provided for you via email on behalf of our team member. We thank you for your patience and understanding! Please contact our team directly should any questions or concerns arise, as we'd be more than happy to help. The PupSocks Team -Courtney M

Response from GoPupSocksMar 23, 2021

Hi there, Thank you for your review, as we really appreciate your feedback! While we are very sorry to hear that your order arrived incorrectly, I can confirm that a resolution was offered to you via email on behalf of one of our team members as of December 14, 2020. Please look forward to a follow up email from our resolutions department at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksMar 23, 2021

Hi Jeanine, Thank you for your most honest feedback, as we truly appreciate your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. I am, however, very glad to confirm that your order was delivered as of December 26, 2020. We thank you for your patience and understanding! Please contact our team directly should any questions or concerns arise. We'd be more than happy to assist! The PupSocks Team -Courtney M