GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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customer
Ordered over a month ago and had not arrived
Response from GoPupSocksMar 23, 2021
Hi there, Thank you for your review. We really appreciate your feedback! We are very sorry to hear that you have not yet received your order. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M
customer
You guys suck! I still haven’t received my order that was placed over a month ago. Totally missed your Christmas deadline. Over priced and all I get is your stupid soliciting emails. Hot Garbage company!
Response from GoPupSocksMar 23, 2021
Hi there, We thank you for your most honest review, as we really appreciate your feedback! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, very glad to confirm that your order was delivered. Please contact our team directly at [email protected] should any questions or concerns arise, as we'd be more than happy to help, The PupSocks Team -Courtney M.
customer
Awful. Sent completely the wrong order and never responded to my email. Have reported to the better business bureau... love supporting an American Business, but it is malpractice to allow a scam like this. Hoping there was a way to straighten it all out
Response from GoPupSocksMar 23, 2021
Hi there, Thank you for your review. We really appreciate your feedback! We are very sorry to hear that you received the incorrect order. I am, however, very glad to confirm that you did receive correspondence from our team and that your order was delivered. Please contact our team directly at [email protected] should any questions or concerns arise. We'd be more than happy to assist. The PupSocks Team -Courtney M
customer
Ordered them for a Christmas present and they sent me the wrong order with somebody’s else pets ?!?!?
Response from GoPupSocksMar 23, 2021
Hi there, Thank you for your review. We really appreciate your feedback! We are very sorry to hear that you received the incorrect order. Please look forward to a follow up email from us at [email protected]. The PupSocks Team -Courtney M.
Kacy S.
I still have not received more order from Nov 19-
Response from GoPupSocksMar 23, 2021
Hi Kacy, Thank you for your review, as we really appreciate your feedback! We are very sorry for the delays experienced while awaiting the arrival of your order. We are, however, very glad to confirm that your order was delivered! We appreciate your patience and understanding. Please contact our team directly at [email protected] should any questions or concerns arise. We'd be happy to assist! The PupSocks Team -Courtney M
customer
Took too long to make/ship. Ordered Nov 27 and missed Christmas. That isn’t fast delivery. Frankly I wouldn’t have bothered. Disappointed in Pup socks and won’t buy again.
Response from GoPupSocksMar 23, 2021
Hi there, Thank you for your review, as we truly appreciate your most honest feedback! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, very glad to confirm that your order was delivered! We thank you for your patience and understanding. Please contact our team directly at [email protected] should any questions or concerns arise. The PupSocks Team -Courtney M
customer
I ordered my gift a month ago and it never arrived. The shipping updates tell me nothing about where my socks are and if they’ll ever even arrive. All I wanted was for my husband to receive them on Christmas morning. My email inbox is flooded with your marketing emails, but nothing about where my order actually is. I just have to hope that the socks will still arrive and that I haven’t been scammed!!!
Response from GoPupSocksMar 23, 2021
Hi there, Thank you for your most honest feedback, as we really appreciate your review! We are very sorry to hear that your order has not yet arrived. Please look forward to a follow up email from our resolutions department at [email protected]. The PupSocks Team -Courtney M
customer
Haven’t even received my order and I’m being asked to write a review, says it all really! Placed an order for a Xmas present on 28th November, 1 month later and no sign of it! Unable to track through the courier details provided and when I contact customer service I am either ignored or receive a generic response.
Response from GoPupSocksMar 23, 2021
Hi there, First, I would like to apologize for the delay in response from our team. We thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. I am, however, very happy to confirm that your order was delivered! Please contact our team directly at [email protected] should any questions or concerns arise. We'd be more than happy to assist! The PupSocks Team -Courtney M
