GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 25, 2021

Hi there, Thank you for your most honest review, as we truly appreciate your feedback! We are very sorry to hear that you experienced such delays while awaiting the arrival of your order. Unfortunately, we did experience an influx of orders during our holiday season, but did our best to stay on top of it all. I can confirm that your order was successfully delivered, and that a resolution was provided for you via email on behalf of one of our previous representatives. We would like to thank you for your outstanding patience and understanding! Please contact our team directly at [email protected] should any questions or concerns arise. We'd be happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksMar 25, 2021

Hi there, Thank you for your review, as we truly appreciate your feedback! We are very sorry to hear that you have experienced delays while awaiting the arrival of your order. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.

Response from GoPupSocksMar 25, 2021

Hi there, Thank you for your review! We appreciate your feedback. We do apologize for the delay while awaiting the arrival of your order, but are very happy to confirm that it was successfully delivered! We thank you for your patience and understanding. Please contact our team directly at [email protected] should any questions or concerns arise, as we'd be more than happy to assist. The PupSocks Team -Courtney M.

Response from GoPupSocksMar 25, 2021

Hi there, We thank you for your most honest feedback, as we really appreciate your review! We are very sorry to hear that there were delays while awaiting the arrival of your order. We are, however, very glad to confirm that your order was delivered as of December 30, 2020. We thank you for your patience and understanding! Please contact our team directly at [email protected] should any questions or concerns arise, and we'd be happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksMar 25, 2021

Hi there, Thank you for your most honest review. We really appreciate your feedback! We are very sorry to hear that you have experienced such trouble while awaiting the arrival of your order from us. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M

Response from GoPupSocksMar 25, 2021

Hi Kim, Thank you for your most honest review! We are very sorry for the delay in response from us, in addition to the material of your product being unsatisfactory. We appreciate your feedback and will continue to grow and improve our products because of it. To accommodate, we would love to offer you a $5 store credit towards your purchase of a different item! If you have any other questions or concerns, please feel free to reach out ! Please confirm that you'd like to accept this offer and I'll have your credit sent over to the email address on file right away! The PupSocks Team

Response from GoPupSocksMar 23, 2021

Hi Joe, Thank you for your most honest feedback, as we truly appreciate your review! We are very sorry to hear that your order arrived without the gift packaging, but are happy to confirm that we were able to provide you a resolution in regards to that of the missing gift packaging. Please contact us directly at [email protected] should any questions or concerns arise, as we'd be more than happy to assist! The PupSocks Team -Courtney M

Response from GoPupSocksMar 23, 2021

Hi there, Thank you for your most honest review, as we really appreciate your feedback! We are very sorry to hear that you received the incorrect order and would like to do all that we can to ensure you receive the corrected order. Please contact our resolution department directly at [email protected] for further assistance. We look forward to your email! The PupSocks Team -Courtney M