GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJun 9, 2021

Hi Sue, Thank you for your review. We are saddened to hear that you were unhappy with the quality of your products. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours. Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 9, 2021

Hi there, Thank you for your most honest review. We are terribly sorry to hear that you experienced a very long wait time while awaiting the arrival of your order. We can, however, confirm that your order was delivered to you successfully! We appreciate your patience. Please contact our team at [email protected] should there be absolutely anything that we can assist with at this time. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 9, 2021

Hi there, Thank you for your review. We are saddened to hear that you were unhappy with the quality of your products. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours. Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 9, 2021

Hi there, Thank you for your review. We are very sorry to hear that your order arrived much differently than anticipated. We are, however, glad to confirm that correspondence was provided in addition to the issue being resolved via email on behalf of our team. We appreciate your patience. Please do not hesitate to contact our team directly at [email protected] should there be anything that we can assist with, as we are more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 9, 2021

Hi Lisa, Thank you for your most honest review. We appreciate your feedback and will continue to grow and improve our services because of it. While we do not have a phone number to be reached at, we are more than happy to answer all questions and inquiries via email, as we are a 100% web-based company at this time. We are very sorry to hear that you experienced delays while awaiting your order to arrive. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 8, 2021

Hi Christina, Thank you for your review. We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We can confirm that correspondence was provided on behalf of our team. We truly appreciate your most honest feedback, and will continue to grow and improve our services because of it. Please do not hesitate to contact our team should any questions or concerns arise, as we'd be more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 8, 2021

Hi Jackie, Thank you for your most honest feedback. We truly appreciate your review. We are very sorry to hear that your initial order arrived incorrectly. We are, however glad to confirm that a replacement order was successfully shipped to ensure that you were 100% satisfied with your purchase. In addition to this, we would like to apologize for being unable to expedite your order, as our team faced an influx of orders during the holiday season resulting in us being unable to prioritize any orders. We do, however, thank you for your outstanding patience. Please contact our team directly at [email protected] should there be anything more that we can assist with at this time. We are happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 8, 2021

Hi Kim, Thank you for your review. While we are very sorry to hear that in addition to experiencing a delay while awaiting the arrival of your order, your order arrived partially incorrect, we can confirm that a resolution was offered for you via email on behalf of our team. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.