GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 26, 2021

Hi there, Thank you for your most honest review! We are very sorry to hear that you received the incorrect order, and experienced delays while awaiting the corrected order. We appreciate your feedback, and will continue to grow and improve our products because of it. We are very happy to confirm, that a resolution was provided for you via email on behalf of one of our team members, and that your order was delivered! We thank you for your patience and understanding. Please contact our team directly should any questions, comments or concerns arise, as we'd be more than happy to help! The PupSocks Team -Courtney M

Response from GoPupSocksJun 9, 2021

Hi there, Thank you for your review. We are very sorry to hear that you experienced delays while awaiting the arrival of your order. Please look forward to a follow up email from our resolution department at [email protected]. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 9, 2021

Hi there, Thank you for your review. We are very sorry to hear that you experienced prolonged delays while awaiting the arrival of your order. We can, however, confirm that correspondence was provided via email on behalf of our team, and that your order was successfully delivered! We thank you for your patience. Please contact our team directly at [email protected] should any questions or concerns arise. We are more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 9, 2021

Hi Marcos, Thank you for your most honest review. We truly appreciate your most honest feedback and will continue to grow and improve our services because of it. We are very sorry for the lack of correspondence that you experienced with our team. We can, however, confirm that a resolution was provided for you via email. Please contact our team directly at [email protected] should there be absolutely anything that we can assist you with at this time. We are more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 9, 2021

Hi there, Thank you for your review. We are saddened to hear that you were unhappy with the quality of your products. We truly appreciate your most honest feedback, and will continue to grow and improve our products because of it. To accommodate, we would like to offer you a 20% discount to be used on an order of an alternative item of ours. Please use the coupon code TRUST20 to receive your discount, and be sure to enter the code prior to entering any billing and shipping information to ensure the discount applies. Please contact our team directly at [email protected] should any questions, comments or concerns arise. We'd be happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 9, 2021

Hi there, Thank you for your most honest review. We are very sorry to hear that you experienced delays while awaiting the arrival of your order due to the order being lost while in transit. We are, however, glad to confirm that a replacement order was shipped and delivered! Please do not hesitate to contact our team directly at [email protected] should any questions or concerns arise. We are more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 9, 2021

Hi there, Thank you for your review. We are very sorry to hear that your order arrived much later than expected in addition to arriving damaged. We are, however, glad to confirm that a resolution was provided via email on behalf of our team. We thank you for your patience. Please contact our team directly at [email protected] should any questions or concerns arise. We're happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksJun 9, 2021

Hi there, Thank you for your review. We are very sorry to hear that your order arrived incomplete. We are, however, glad to confirm that correspondence was provided, and that a resolution was provided as well. Your missing order has successfully been shipped and delivered! Please contact our team directly at [email protected] should any questions or concerns arise. We are happy to help. The PupSocks Team -Courtney M.