GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksFeb 2, 2021

Hi there, Thanks for your review. I'm terribly sorry about the delay with your order. International shipping times vary between 10-35 business days depending on the location. Unfortantely, because of covid and the holiday rush many people experienced shipping delays. I'm deeply sorry for any inconvenience this delay may have caused. If you still have not received your order please contact our team at [email protected] so that we can further assist you. The PupSocks Team -Rose

Response from GoPupSocksFeb 2, 2021

Hi there, Thanks for your review. I'm terribly sorry about the delay with your order. We experienced some delays with orders due to the surplus of holiday orders and Covid. USPS was also behind on deliveries during the holiday season causing packages to arrive later than normal. We are truly sorry for any inconvenience this delay may have caused. The PupSocks Team -Rose

Response from GoPupSocksFeb 2, 2021

Hi EMK, Thanks for your honest review. I'm terribly sorry that you were not satisfied with your order. As a small business, we are always looking for ways we can improve the quality of our products. We greatly appreciate your feedback and will improve because of it. The PupSocks Team -Rose

Response from GoPupSocksFeb 2, 2021

Hi Maria, Thanks for your review. I'm terribly sorry to hear that you received the wrong order. Rest assured, we are working as quickly as possible to respond to our valued customers in a timely manner. If you still have not received your order please contact our team at [email protected] so that we can further assist you. The PupSocks Team -Rose

Response from GoPupSocksFeb 2, 2021

Hi there, Thanks for your review. I'm terribly sorry about the delay with your order. We experienced some delays with orders due to the surplus of holiday orders and Covid. USPS was also behind on deliveries during the holiday season. If you still have not received your order please contact our team at [email protected] so that we can further assist you. The PupSocks Team -Rose

Response from GoPupSocksFeb 2, 2021

Hi Monique, Thanks for your review. We are deeply saddened to hear that you received the wrong order. We are a completely web-based business and do not have a phone number, but we would be more than happy to assist you with any of your questions via email or chat. Please contact our team at [email protected] right away so we can resolve this issue. The PupSocks Team -Rose

Response from GoPupSocksFeb 2, 2021

Hi Ashley, Thanks for your review. I'm terribly sorry about the delay with your order. We experienced some delays with orders due to the surplus of holiday orders and Covid. USPS was also behind on deliveries during the holiday season. If you still have not received your order please contact our team at [email protected] so that we can further assist you. The PupSocks Team

Response from GoPupSocksFeb 2, 2021

Hi there, Thanks for your review. I'm terribly sorry about the delay with your order. We experienced some delays with orders due to the surplus of holiday orders and Covid. USPS was also behind on deliveries during the holiday season. If you still have not received your order please contact our team at [email protected] so that we can further assist you. The PupSocks Team