GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksMar 30, 2021

Hi there, Thank you for your most honest review! We are very sorry to hear that your parcel arrived empty, and that you did not receive prompt correspondence in regards to this matter. Unfortunately, we did receive an influx of orders and emails during our holiday season, which caused us to fall short of assisting our customers within a timely manner. We do apologize for the inconvenience, and can confirm that a resolution was provided for you via email on behalf of one our team members. Please contact our team directly at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to assist. The PupSocks Team -Courtney M.

Response from GoPupSocksMar 30, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, very glad to confirm that your order was successfully delivered! We thank you for your patience. Please contact our team directly at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksMar 30, 2021

Hi Arash, Thank you for your most honest feedback! I’m very sorry you didn’t get prompt correspondence from us and for any inconvenience, this may have caused! We are saddened to hear that you were not satisfied with the quality of our products, in addition to the delays that you experienced! We appreciate your feedback and will continue to grow and improve our products because of it. To accommodate, we would love to offer you a $5 store credit towards your purchase of a different item! If you have any other questions or concerns, please feel free to reach out! Please confirm that you'd like to accept this offer and I'll have your credit sent over to the email address on file right away! The PupSocks Team -Courtney M.

Response from GoPupSocksFeb 8, 2021

Hi there, I sincerely appreciate your feedback and I do apologize about your package not arriving on time, and I guarantee you this was an unforeseen mishap. I'm very sorry you didn't get prompt correspondence from us, as well as the lack of accurate tracking and for any inconvenience, this may have caused! We are a completely web-based company and do not have a contact number where we can be reached. The best way to contact us is via email and we are more than happy to resolve all of your inquiries through email! We appreciate your questions and feedback and respond to our valued customers as soon as we can. Rest assured, we are continually working hard to assist our valued customers in a timely manner. Please E-mail us directly or be on the lookout for an email from our quality control [email protected]. From the Pup socks Team’s Justin

Response from GoPupSocksMar 30, 2021

Hi there, Thank you for your most honest review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, happy to confirm that in no way, are we scamming our customers, as well as happy to confirm that your order was successfully delivered! We truly thank you for your patience. Please contact our team directly at [email protected] should any further questions or concerns arise, as we'd be more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksMar 30, 2021

Hi there, Thank you for your most honest review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, very happy to confirm that correspondence from our team was provided in addition to a resolution. We thank you for your patience and understanding! Please contact our team directly at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to help. The PupSocks Team -Courtney M.

Response from GoPupSocksMar 30, 2021

Hi there, Thank you for your most honest review! I’m very sorry you didn’t get prompt correspondence from us and for any inconvenience, this may have caused! We are saddened to hear that you were not satisfied with the quality of our products! We appreciate your feedback and will continue to grow and improve our products because of it. To accommodate, we would love to offer you a $5 store credit towards your purchase of a different item! If you have any other questions or concerns, please feel free to reach out! Please confirm that you'd like to accept this offer and I'll have your credit sent over to the email address on file right away! The PupSocks Team -Courtney M.

Response from GoPupSocksMar 30, 2021

Hi Bette, Thank you for your most honest review! We are very sorry to hear that your initial order arrived incorrectly in addition to you experiencing delays. We are, however, very glad to confirm that a resolution was provided for you via email on behalf of one of our team members. We thank you for your patience and understanding! Please contact our team directly at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to assist. The PupSocks Team -Courtney M.