D. H.
Ordered on 11/26-still haven’t received. Don’t order from this horrible company.
Ordered on 11/26. Promised no later than 12/11. On 12/11 my order was still in production. I politely reached out, and got a form email back on 12/18 still promising my order by 12/25. On 12/22 I received an email stating my order shipped. Today, 12/27 there is still no progress in said order. No response from the company. Horrible customer service. Just want a refund. I went to the BBB website and they have a horrible reputation, but clearly do nothing to improve it. Don’t order from this company. Many other sites better than this.
Response from GoPupSocksFeb 2, 2021
Hi there, Thanks for reaching out and leaving this review with us! I'm very sorry you didn't get prompt correspondence from us and for any inconvenience, this may have caused! Rest assured, we are working hard to assist our valued customers in a timely manner. Please E-mail us directly or be on the lookout for an email from our quality control [email protected]. From the Pup socks Team's Justin