GoPupSocksReviews of gopupsocks.com

3.429,446 reviews
Pet Stores
Atlanta

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GoPupSocks

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About GoPupSocks

GoPupSocks is listed under Pet Stores in Atlanta.

GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.

Also known as: gopupsocks.com
Website: gopupsocks.com
Category: Pet Stores
Location: Atlanta
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 46% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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GoPupSocks reviews

Showing 8,662 reviews with 1 star · Clear filters

customer
Dec 28, 2020
I ordered socks for my children for…
I ordered socks for my children for Christmas in November... in what should have been well enough time to process and arrive by 12/24. I’ve not seen the socks as of today 12/28, and getting my money back is not an option. The novelty has worn off at this point. I feel scammed.
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
Customer Yve S.
Dec 28, 2020
Ordered weeks ago for Christmas…
Ordered weeks ago for Christmas presents. Still not received - got an email with a picture of them to send as presents.
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! the PupSocks Team - Ariel
customer
Dec 28, 2020
I would really like to give this review…
I would really like to give this review a 4 or 5 star. I ordered the socks, submitted my photo. The socks came and our dog who is completely white came back with a tan forehead. Also the material of the socks was really weird. Not sock material. I email my issue regarding the photo more than the material of the socks, just wanting a redo, not my money back. I have not heard back. I guess the only thing I can say positive about this product is that it arrived very quickly. Quick production, bad product and customer service. By the way I did not give the socks as a Xmas gift.
Response from GoPupSocksFeb 10, 2021
Thank you so much for your feedback! Rest assured, we have been working diligently to assist our customers and ensure that orders arrive properly and as quickly as possible. I'm sorry to hear that your order was incorrect. This is a one-off situation that must have occurred during our fulfillment process which sometimes can affect a small percentage of orders. I can issue a replacement order immediately for the inconvenience. Please keep an eye on your email for a resolution email from us! The PupSocks Team - Ariel
Tayler M.
Dec 28, 2020
Still waiting for my Christmas gifts
Ordered 3 custom pupsocks blankets with my rescue cats face on them for Christmas gifts. I had a understanding it was a company based in the southern US but they also advertised Canadian shipping. Very unhappy ordered Nov 25 2020 they are still sitting in Georgia. What really upset me was seeing the ads for pupsocks right up to Christmas thinking where is my product I paid American currency for.
Response from GoPupSocksFeb 8, 2021
Thank you for your feedback! Im sorry your order has not arrived to you! Here at PupSocks we value our customer's satisfaction. I would love to offer you a replacement order for this mishap. Please be on the lookout for a solution email from one of our representatives. Thank you for being a valued PupSocks customer! The PupSocks Team - Ariel
customer
Dec 28, 2020
more than 1 month delivery time
ordered on the 20th of November, now it’s the 28th of December and I still haven’t received my order...
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
Phil
Dec 28, 2020
Overpromise and underdeliver
Order placed on December 1st. December 28th, nothing received. The only customer service response is an auto-reply email. Check out the comments on their Facebook page before you order.
Jim R.
Dec 28, 2020
Order 3 months before needed OR Run away from this company
I'm asking to review an order that I placed on Nov 29th for 1 pr of socks that I still HAVE NOT received and today is Dec 28th. When I ordered the site said all items would ship in 5-8 days........ maybe they meant months! I have sent 3 separate emails requesting a ship date for this XMas gift and have only received a "mass" reply that my order was in production and I would be notified once it shipped. Businesses that operate like this do need to be in business. This was my 2nd order and had a similar experience on my first order by wanted to give Pupsocks another chance......My mistake, definately won't be a 3rd chance. Buy something from somewhere else or order 3 months early. Hate to give 1 star as it's too much.
Response from GoPupSocksFeb 10, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [TRUST20]. Thank you! The PupSocks Team - Ariel
Morten U.
Dec 28, 2020
Missing delivere and no reply
Missing delivere and no reply. I ordered socks early in december as a Christmas present. Still not received any - I have sent an email about a week before Christmas - got an autoreply - telling they will need 72 hours to reply - still not got any socks or reply.
Response from GoPupSocksFeb 5, 2021
Hi there, I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel

GoPupSocksReviews of gopupsocks.com

About GoPupSocks

About these reviews

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GoPupSocksReviews of gopupsocks.com

GoPupSocks reviews

I ordered socks for my children for…

Ordered weeks ago for Christmas…

I would really like to give this review…

Still waiting for my Christmas gifts

more than 1 month delivery time

Overpromise and underdeliver

Order 3 months before needed OR Run away from this company

Missing delivere and no reply

About GoPupSocks

About these reviews

More in Pet Stores

Boomerang Pet ID Tags

NaturalPetWarehouse.com

ArcataPet.com

Sweetpetclub

GoPupSocks reviews

I ordered socks for my children for…

Ordered weeks ago for Christmas…

I would really like to give this review…

Still waiting for my Christmas gifts

more than 1 month delivery time

Overpromise and underdeliver

Order 3 months before needed OR Run away from this company

Missing delivere and no reply