GoPupSocksGoPupSocks is listed under Pet Stores in Atlanta.
GoPupSocks (gopupsocks.com) has 29,446 customer reviews on Five Star Index, with an average rating of 3.4 out of 5.
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Jason L.
The Product hasn't arrived and is over 3 weeks late
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! Im sorry your order has not arrived to you! Here at PupSocks we value our customer's satisfaction. I would love to offer you a replacement order for this mishap. Please be on the lookout for a solution email from one of our representatives. Thank you for being a valued PupSocks customer! The PupSocks Team - Ariel
Jeremy S.
Ordered 4 pairs. The designer notes were completely ignored. The socks fit very small, so you should order a size larger than normal. They're also very uncomfortable, so only order for the novelty if you're dumb enough to order these at all.
Consumer
Great idea for dog or cat lover, but these ‘socks’ are unwearable. I purchased a pair for my wife ( she loved our dog...true be told, so do I) for Christmas and while she thought they were cute, she could not wear them. They basically print the image on material, sew them together in a one end closed sleeve, and sell them as socks. My wife apologized to me, but threw them away since you can’t really wear them. Socks are pretty basic, amazing they can’t get that part right. I do not recommend anyone waste their money on these.
Michael M.
My order did not arrive before Christmas. Was placed in November. Disappointed...
Response from GoPupSocksFeb 8, 2021
Thank you for your feedback! Im sorry your order has not arrived to you! Here at PupSocks we value our customer's satisfaction. I would love to offer you a replacement order for this mishap. Please be on the lookout for a solution email from one of our representatives. Thank you for being a valued PupSocks customer! The PupSocks Team - Ariel
Christina W.
I never received my order. There's no number to call for customer service. I have tried to email twice to no avail.
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Team - Ariel
Anthony
Terrible company. I asked for a modification of my order well in advance before the socks were made. They finally acknowledged after several emails that they got my request and would make it happen. Then the order arrived incorrectly still and several emails later still no remedy for me. I would highly advise you avoid doing business with them.
Response from GoPupSocksFeb 8, 2021
Thank you so much for your feedback! Rest assured, we have been working diligently to assist our customers and ensure that orders arrive properly and as quickly as possible. I'm sorry to hear that your order was incorrect. This is a one-off situation that must have occurred during our fulfillment process which sometimes can affect a small percentage of orders. I can see that you have been in contact with one of our representatives and we are happy to see that we could issue a replacement order. At this time, your new order has been shipped and on its way to you! The PupSocks team - Ariel
Mark
I haven’t received my order until now.
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! I am sincerely sorry that your order did not arrive on time. Here at PupSocks we value our customer's satisfaction. I am so happy to see that your order has been delivered. For such delay on your special gift, I would like to offer you 20% off your next PupSocks order. Please use code [Trust20]. Thank you! The PupSocks Order - Ariel
Unhappy C.
Placed an order Nov 30. Got a notice of shipping on Dec 7. Socks have still not actually shipped. Reached out to the company twice and have had zero response back.
Response from GoPupSocksFeb 5, 2021
Thank you for your feedback! Im sorry your order has not arrived to you! Here at PupSocks we value our customer's satisfaction. I would love to offer you a replacement order for this mishap. Please be on the lookout for a solution email from one of our representatives. Thank you for being a valued PupSocks customer! The PupSocks Team - Ariel
