GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJul 12, 2021

Hi there, Thanks for taking the time to review your PupSocks Order. We extend our sincerest apologies for the lack of correspondence and any inconvenience caused. During the holiday season, response times are extended and we truly apologize that we were unable to respond to your concerns in a more timely manner. We are striving every day to improve and would like to thank you for your honest feedback. The PupSocks Team 🐾

Response from GoPupSocksJun 30, 2021

Hey Niki, We apologize for the delay and dissatisfaction with your purchase. We understand how important your order was for you and your loved ones and we hate that you didn't receive what you requested. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. The PupSocks Team Kianna

Response from GoPupSocksJun 30, 2021

Hi there Maggie, Thanks for placing an order with us. We are terribly sorry for the delay in receiving your previous order due to an unforeseen transit issue. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. The PupSocks Team Kianna

Response from GoPupSocksJun 30, 2021

Hi there Rylee, Thanks for placing an order with us. We apologize for the delay in receiving your previous order due to international transit delays. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. The PupSocks Team Kianna

Response from GoPupSocksJun 30, 2021

Hi there Kristy, Thanks for placing an order with us. We apologize for the delay in receiving your previous order due to international transit delays. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. The PupSocks Team Kianna

Response from GoPupSocksJul 12, 2021

Hi there, Thanks for taking the time to review us! We are terribly sorry for the delay with receiving your previous order due to holiday transit delays associated with COVID19. We see that the order was successfully delivered, however, you expressed an issue with the fit of the custom sock. Our team extended a few resolution option, however, we did not receive a response. Feel free to contact us directly for assistance at [email protected]. Thank you. The PupSocks Team Autumn 🐾

Response from GoPupSocksJul 12, 2021

Hi there, Thanks for taking the time to leave a review. We are terribly sorry for the fulfillment mishap of your previous order and lack of correspondence during the holiday season. We are happy to see that a replacement order was produced and delivered successfully. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Autumn 🐾

Response from GoPupSocksJul 12, 2021

Hi there, Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for top notch quality and hate that you were unable to wear your custom item. After looking into our system, we could not find any contact attempt, however, we'd like to reach out with a resolution at this time. That said, Please keep an eye out for an email from our team. We appreciate your business and thank you for your honest feedback. The PupSocks Team Autumn 🌻