GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJul 6, 2021

Hi there Dana! Thanks for taking the time to write a review. We apologize that your product did not reach you in the time frame you expected. In researching your order, we confirmed that you "did" receive your order although transit time frames were extended during the holiday season. Please visit us at Gopupsocks.com and shop our other custom-made orders. At check out please use coupon code Trust20. We value your business. We are always striving to keep our customers happy! Thank you for your business. The Pupsocks Team Monique🐾😊

Response from GoPupSocksJul 6, 2021

Hi there Valeria! Thanks for taking the time to write a review. I apologize for the mishap with your order and I'm pleased that we were able to satisfy your request in the end. Thanks for your feedback and we will use it to firm up our Customer Care Service to our patrons. Should you have any questions or concerns please email us at [email protected] Thank you for your business. The Pupsocks Team Monique🐾😊

Response from GoPupSocksJul 6, 2021

Hi there Ryan! Thanks for taking the time to write the review. We apologize for the error and the delay in getting your product. We see that one of our team members attempted to resolve it via email but to no avail. We appreciate the feedback and will use it to improve. We are dedicated to Customer Satisfaction and Quality. Our website is Gopupsocks.com. Please use our coupon code Trust20 for future custom-made purchases. Thank you for your business. The Pupsocks Team The Pupsocks Team Monique🐾😊

Response from GoPupSocksJul 6, 2021

Hi Julie! Thanks for taking the time to write the review! I'm glad that we were able to get your product challenge addressed. We apologize that the socks we to your liking. We do have other custom-made products that you may shop for on Gopupsocks.com. We strive for customer satisfaction. We do understand how important your order is to you. Should you have any other questions or concerns please do not hesitate to email us directly at [email protected]. Thank you for your business! Team Petsocks Monique🐾😊

Response from GoPupSocksJul 2, 2021

Hi Jazmine! Thanks for taking the time to write a review. I want to extend a heartfelt apology to you on behalf of our company. While, unfortunately, some quality control mistakes get overlooked, please know that this is "not" the image that we want you to have in your head about our company. We "are" very customer-focused and quality control-oriented. I did research your order and found where we did rectify the damaged product. We will always do all that we can to right the mistake/damage and to ensure that you are satisfied. Please give us a second chance to wow you. Go to Gopupsocks.com and please use coupon code Trust20. Look around the site. We have added some new products for you. We would love to customize more products for you. Thank you for your business Team Petsocks Monique🐾😀

Response from GoPupSocksJul 2, 2021

Hi David. Thanks for taking the time to write a review. Upon researching your order, I found that we did make contact with you via email. Within said email, we confirmed that the time frame was met in accordance with international mailing standards. International mailing time standards are within 20 business days. 20 business days for international mailings is a month. We are customer-focused and apologize if you felt we were not supportive in your inquiry about the USPS situation. If you have any more questions or concerns, please email us directly at [email protected]. Team Petsocks Monique🐶🐾

Response from GoPupSocksJul 2, 2021

Hi there Monica! Thanks for taking the time for writing a review. We apologize for the delay in getting your order to you. Unfortunately, upon looking into your order for the time frame that you are referring to, your order was lost in the Covid19 transit mishap. We also apologize for the lack of reply to your emails. We are a small growing company. We hope that we can make a better impression on you as we continue to grow. We "do" value your business and are committed to customer service. Please use this coupon code "Trust20" on your next custom-made order with us! Thank you for your business! Team Petsocks Monique🐾🐶

Response from GoPupSocksJul 2, 2021

Hey there Heather! Thank you for taking the time to write a review. We apologize that you did not receive your order in time for Christmas. Upon further review of your order, it looks like your order got lost in the Covid19 transit mishap. It looks like we did take care of you as well. With that said, we "are" customer-focused and want to keep your business. Please on your next custom-made order enjoy this coupon code "Trust20". Thank you for your business! Team Petsocks Monique🐾🐶