customer
Failed
Ordered Nov. 29th 2020 Pre-Shipment label created Dec.11th 2020 1:57pm included USPS tracking number. PupSocks has not provided item to USPS for shipping. USPS states awaiting item. Dec. 28th 2020 still no delivery and USPS states awaiting item. Previous inquiry fell on "deaf ears". PupSocks now "passing the buck" and blaming USPS.
Response from GoPupSocksMay 4, 2021
Hey Karen, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, very glad to confirm that your order was successfully delivered! We thank you for your patience. Please contact our team directly at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to help. The PupSocks Team -Tyra H.


