GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksJul 12, 2021

Hi Sarah, Thanks for taking the time to write a review. We would like to extend our sincerest apologies for any inconvenience this may have caused. There must have been a mishap during our fulfillment process. We do embrace all customer feedback and use it to sharpen our processes. Upon further research, it looks like we were able to provide a resolution for you. Please give us a 2nd chance to "wow" you by going to Gopupsocks.com and shop for our other custom-made products. Please use coupon code Trust20 at check out. Your satisfaction is very important to us and we hope that we are able to furfill your custom gift ideas. The Pupsocks Team Monique 🐾😊

Response from GoPupSocksJul 12, 2021

Hi Greg, Thanks for taking the time to write a review. We do apologize that we were not able to fulfill your order in the way you had anticipated. We embrace all customer feedback and assure you that "we" do use it to further sharpen up our customer service processes. After further research, it looks like we were able to provide a resolution for you. Should you decide to give us a 2nd chance to "pup-your-socks" off please visit us at Gopupsock.com and use coupon code Trust20. We appreciate your business! The Pupsocks Team Monique🐾🐶

Response from GoPupSocksJul 12, 2021

Hi Shannon, Thanks for taking the time to give us your feedback. We sincerely apologize for dropping the ball. Customer service is our focus and we embrace all feedback so that we can improve our customer service processes! We hope after receiving your corrected product, your friend was able to enjoy the product. Your business is very important to us. Please use the Trust20 coupon on your next purchase with us at Gopupsocks.com. We appreciate your business! The Pupsocks Team Monique🐾🐶

Response from GoPupSocksMay 4, 2021

Hi there, Thank you for your review! We are very sorry to hear that you received an incorrect order. We are, however, very glad to confirm that your corrected replacement order was successfully delivered! We thank you for your patience. Please contact our team directly at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to help. The PupSocks Team -Tyra H.

Response from GoPupSocksMay 4, 2021

Hello Catherine, We are very sorry to hear that you were dissatisfied with your order. Rest assured this is a very urgent matter that has been forwarded to the proper department for an immediate resolution. Please look out for an email from our Resolutions Department [email protected] regarding this issue. Kind Regards, Tyra H

Response from GoPupSocksMay 4, 2021

Hi there, Thank you for your review! We are very sorry to hear that you experienced delays while awaiting the arrival of your order. We are, however, very glad to confirm that your order was successfully delivered! We thank you for your patience. Please contact our team directly at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to help. The PupSocks Team -Tyra H.

Response from GoPupSocksMay 4, 2021

Hey Liam, Thank you for your review! We are very sorry to hear that you experienced multiple delays while awaiting the arrival of your order. We are, however, very glad to confirm that your order was successfully delivered! We thank you for your patience. Please contact our team directly at [email protected] should any further questions, comments or concerns arise, as we'd be more than happy to help. The PupSocks Team -Tyra H.