GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksAug 26, 2021

Hi Lilia, I appreciate your feedback. We looked back at the system and confirmed that your order has been fixed and delivered. We do sincerely apologize that you received the wrong order. If you have any more questions or concerns, please email us at [email protected] HAVE A WOOFTASTIC DAY Dan P.

Response from GoPupSocksAug 26, 2021

Hi We apologize for any inconvenience on the delay of your order. Looking back into the system, we see that we have resolved the problem. We want our customers to feel satisfied from their customed order. Please let us know if there is anything that we can do to further assist you. Have a wooftasitc day.

Response from GoPupSocksAug 26, 2021

Hi Thank you for your feedback and we are sorry to hear that you received your product later than you expected. Our team works tirelessly to assist our valued customers in a timely manner. Mind you, during these times of the month (Nov. and Dec.) we attend to high volume of customers. Also, looking back into the system, it seems that you have successfully received your product. We apologize for any inconvenience. If we can further assist you, our contact email is [email protected] Dan P

Response from GoPupSocksJul 14, 2021

Hi there Jenn,  Thank you for reaching out regarding your recent order with us! I want to first apologize for the lack of correspondence on our part. I understand how frustrating that can be but, I've been assigned to this case so we can get things back on track. Hi there…, Thanks for placing an order with us. We are terribly sorry for the mishap with your order. We are happy to see that the replacement order was produced and delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Please enjoy this 20% off code towards your next purchase Trust20. Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. The PupSocks Team

Response from GoPupSocksJul 14, 2021

Hi there Bruce, Thank you for your review! We apologize for the mishap with your order. We are happy to see that a resolution was made! We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Please enjoy this special code towards your next purchase Trust20. Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. The PupSocks Team

Response from GoPupSocksJul 14, 2021

Hi there Margaret, Thank you for placing an order with us. We are terribly sorry for the delay in receiving your previous order due to an unforeseen transit issue because of COVID there were many delays safely getting orders to their destination within normal shipping times. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift.We appreciate your business as well as your patience and look forward to any future orders you may have! Please enjoy this special code for 20 percent (20%) off towards your next purchase Trust20. Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. The PupSocks Team

Response from GoPupSocksJul 12, 2021

Hi Josh, Thank you for taking the time to write a review. We do apologize for the order issues you experienced with your previous product. In researching the timeline for your product, it looks like your order was hung up in the Covid19 transit mishap. We strive for top-notch quality and hate that your special order did not reach you in the time frame you expected. While looking into your order, it looks like we were able to provide a resolution for you. With that said, we are customer-focused and want to keep you happy. With that said, visit us at Gopupsocks.com to shop for more custom-made products and use coupon code Trust20. We appreciate your business! The Pupsocks Team Monique🐾🐶