GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksAug 27, 2021

We apologize for the delay in you receiving your customized product, but during the holiday season, we have an overload of customers to respond and help. During this particular time of year, the shipment would also at times be delayed. We are sorry for any inconvenience this may have caused you. We really value our customers and wish to make them happy with their customized products. We also appreciate your feedback. If you have any questions or concerns, please email our A1 customer service team at [email protected]

Response from GoPupSocksAug 27, 2021

Hello Adam Thanks for placing an order with us. We are terribly sorry for the fulfillment mishap with your previous order. We’ve worked so hard to create a structured production and fulfillment process. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. have a puptastic day

Response from GoPupSocksAug 27, 2021

Hello Cara, We apologize for the wrong product you received. Rest assured, we have been working tirelessly to help and assist our customers. I did go back to our system to check if the problem was handled with, it does seem like it was resolved. We really appreciate your feedback. Thanks to our customer's reviews, our company becomes better and stronger. We appreciate and value your business Cara and hope you have a better experience next time you shop with us. if you have any questions or concerns, please give our A1 Customer service team a woof at [email protected] have a puppytastic day.

Response from GoPupSocksAug 27, 2021

Hello Brian, We apologize for the delay in you receiving your customized product, but during the holiday season, we have an overload of customers to respond and help. During this particular time of year, the shipment would also at times be delayed. We are sorry for any inconvenience this may have caused you. We really value our customers and wish to make them happy with their customized products. We also appreciate your feedback. If you have any questions or concerns, please email our A1 customer service team at [email protected]

Response from GoPupSocksJun 30, 2021

Hi there Jesse, Thanks for placing an order with us. We are terribly sorry for the mishap with your order. We are happy to see that the replacement order was produced and delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. The PupSocks Team Kianna

Response from GoPupSocksJun 30, 2021

Hey Carl, Thank you for your review. We apologize for the mishap with your order. After further investigation, it looks like the image that was uploaded had a blue reflective glare on it. This may be the cause of the issue with you order. Although so much time has passed, we would be more than happy to find a proper way to accommodate you. Thanks for your business as well as your patience while we work through this issue. Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. The Pupsocks Team, Kianna

Response from GoPupSocksAug 27, 2021

Hello I went back to the system to see if we resolved the issue and it looked like the product was shipped and delivered. However, we do apologize for the delay and the inconvenience it may have caused you. During the holiday season, we do have an overload of emails to respond to and there is also a delay in shipment during the holidays. We work tirelessly to reply and help our customers in any way possible. We value and appreciate your business. If you have any other questions or concerns, please email us at [email protected] Have a woofy day