GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksAug 24, 2021

Hi Deb, Thanks for placing an order with us. We are terribly sorry for the transit issues with your previous order. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you. Thank you for your patience. The PupSocks Team Betsy

Response from GoPupSocksAug 26, 2021

Hi Dj, Thank you for placing your order with us. We greatly apologize for the experience that you had with PupSocks. From what we can tell there were multiple attempts to create the perfect order for you. With that being said we will use this experience to continue to improve our products and services. Thank you for your honest review. Please contact to use directly for any further assistance.

Response from GoPupSocksAug 24, 2021

Hi Donald, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. We see where your order has been delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you, Elizabeth The PupSocks Team

Response from GoPupSocksAug 24, 2021

Hi there Michael, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. We see where your order has been delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Thank you. The PupSocks Team Elizabeth

Response from GoPupSocksAug 24, 2021

Hi Lafleur, Thank you for your feedback. We apologize that your item arrived at a later date than anticipated. Our intention is to satisfy the customer with their product. Upon further research, we are happy to see that a resolution was provided. Because we are customer-focused we wanted to ensure we got it right. We appreciate your business and look forward to any future orders you may have. The PupSocks Team Danni

Response from GoPupSocksAug 24, 2021

Thank you for taking the time for giving us your feedback. We are sincerely sorry for the delay but as the status shows, it was delivered on January 5th, 2021. We really value and appreciate your business. Every day, we work tirelessly to assist our valued customers in a timely manner. In addition, we'd love to extend a special discount for a future purchase with us. Please use code ; TRUST20 at check out on your next visit at gopupsocks.com. Dan P

Response from GoPupSocksAug 30, 2021

Hello Sofie! We’ve worked so hard to create a structured production and fulfillment process. We wanted to ensure that your order issue has been resolved, however, we could not locate any specific order details based on the information provided in your organic review. That said, please email our support team directly at [email protected] to confirm that your order issue has been rectified to your satisfaction. We look forward to hearing from you.

Response from GoPupSocksAug 30, 2021

Hi Brooke, Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for top-notch quality and hate that we dropped the ball with your special order. Our socks are usually comfy, lightweight, and fit perfectly based on the size selected. We are thrilled a replacement order was created and delivered. We appreciate your business as well as your patience and look forward to any future orders you may have. Feel free to contact us directly at [email protected] with any additional feedback or questions. Thank you for your business! Kind Regards, The PupSocks Team Shae 🐶