Gemma
Wrong dog, late and no response from customer service
Not only did they take 3+ weeks to arrive but they were the wrong color and it had someone else’s dog. Definitely wasn’t my dog. Emailed to complain and no one has got back to me - in fact Gmail said it couldn’t even deliver the second message.
Response from GoPupSocksJul 1, 2021
Hi there Gemma, Thanks for placing an order with us. We are terribly sorry for the delay in receiving your previous order due to an unforeseen transit issue. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. The PupSocks Team Kianna


