customer
Our order did not arrive before…
Our order did not arrive before Christmas. I made my order on December 1st. On the website, it says I will receive our order within 8-10 business days. 29 days later I have not received our items. Also, there isn’t a phone number to call someone for customer service. You can only email and hope you get a reply within “72” hours. Will not order from this site again. A let down for Christmas.
Response from GoPupSocksAug 27, 2021
Hi There! Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous 2020 order due to an unforeseen transit issue. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions , or concerns at [email protected]. Have a great weekend!!!!! Elizabeth 🐾🐶 The PupSocks Team


