GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksAug 24, 2021

Hi Kremena, Thanks for taking the time to write a review. We are terribly sorry for the delay in receiving your previous order. While looking into your order, it looks like we are unable to verify the delivery of your order because of the time frame. If you still have any additional comments, questions, or concerns, please feel free to contact us directly at [email protected]. We appreciate your business as well as your patience and look forward to any future orders you may have! Shae 🌼

Response from GoPupSocksAug 24, 2021

Hi Brittany, Thank you for taking the time to write a review. We do apologize for the order issues you experienced with your previous product. We strive for top-notch quality and hate that your special order did not reach you in the time frame you expected. While looking into your order, it looks like we were able to provide a resolution for you. With that said, we are customer-focused and want to keep you happy. Visit us at Gopupsocks.com to shop for more custom-made products and use coupon code Trust20. We appreciate your business! Shae 🌻

Response from GoPupSocksAug 27, 2021

Hi Katherine, I sincerely apologize for the mishap with your order. Due to COVID shipping guidelines, your delivery expectation window was altered. After looking into our system, we could not find any contact attempts, but the two pairs of custom blue petsocks were indeed delivered. If you have any additional concerns or feedback please feel free to contact us directly at [email protected]. As always we truly appreciate your business and patience during our holiday season! Best Regards, The PetSocks Team - Shae 🐶

Response from GoPupSocksAug 24, 2021

Hi Laura, Thanks for placing an order with us. We are terribly sorry for the delay with receiving your previous order. We are happy to see that your order was produced and delivered. We understand how important your order was for you and your loved ones and hope that your recipient loved your special gift. We appreciate your business as well as your patience and look forward to any future orders you may have! Feel free to contact us directly with any additional comments, questions, or concerns at [email protected]. Thank you. The PupSocks Team Shae 🌻

Response from GoPupSocksAug 27, 2021

Hi Julianne, Thank you for the review. We are sorry we did not get the order to you in time for Christmas. We realize that this was a gift. With that being said, please allow us to give you a 20% discount code to use at checkout, if you decide to give us another chance to make you custom product. Thank you again and have a great day!

Response from GoPupSocksAug 27, 2021

Thank you for your feedback. We apologize that your item arrived defective. It is never our intention to deliver a substandard product. Upon further research, we are happy to see that a resolution was provided. Please email us back if you have any question to [email protected]. Have a wag of a day!

Response from GoPupSocksAug 27, 2021

Thank you for taking the time to write a review! We do apologize for the order issues you experienced with your previous order. We strive for top-notch quality and hate that we dropped the ball with your special order. While looking into your order, it looks like we were able to provide a resolution for you. We appreciate your business and thank you for your honest feedback. Elizabeth 🦋 The PupSocks Team