GoPupSocksReviews of gopupsocks.com

Response from GoPupSocksNov 26, 2021

Hi Leslie, Thanks for your review! We do apologize for the order issues you experienced with your previous order. We strive for top-notch quality and hate that we dropped the ball with your special order. After looking into our system, I do not see any correspondence in regards to these socks being too big. With that said please reach out to us so we can provide a solution before the holiday times. We look forward to hearing from you. Kind Regards, The PupSocks Team Shae ✨

Response from GoPupSocksNov 30, 2021

Hi Valerie, Thank you so much for your feedback! I am so sorry that the socks are creasing. But I believe once they are worn the crease should be gone. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Have a great day! Betsy The Pupsock Team

Response from GoPupSocksNov 29, 2021

Hi Cathy, Hope you are doing well. I am so sorry that the PupSocks are not up to par. Please look for a email from our Customer Service Team and lets see if we can get a resolution on the snagged socks. Thank you for the feedback. The PupSocks Team

Response from GoPupSocksNov 29, 2021

Hi Christine, I am so glad you like your custom PupBlanket! Your pups are adorable!!!!! We wish we had the ability to send you a proof prior to production, however, we cannot provide a proof as your order goes through a series of necessary steps in order to send out a quality controlled product in a timely manner. We’ve worked hard to build out a process that all of our orders go through, including our team’s genuine attention to detail to ensure your order is created with care. Thank you for the review and have a great day! The Pupsocks Team

Response from GoPupSocksNov 29, 2021

Hi Laurel, Thank you so much for your feedback! I am so sorry that you do not like the quality of the material. We strive to always find and use the best materials when crafting our Socks. We make our socks with the intention of them being novelty items but they can be worn. In order for us to improve as a company, we take your feedback extremely serious. Please feel free to email us directly if you have any additional concerns at [email protected]. Have a great evening! Betsy The PupSocks Team

Response from GoPupSocksNov 29, 2021

Hi Ben, Thank you for the feedback. I am so sorry that the one kitties face came out dark. I apologize for that. Please be on the look out for a email from our Customer Service Department. Let see if we can get you a resolution. Have a great evening! The PupSocks Team

Response from GoPupSocksNov 23, 2021

Hi Michelle, Thanks for your feedback! We are thrilled that you loved your PupSocks. I'm terribly sorry you didn't receive your socks as anticipated. I took a look into your order and I see you selected the one face option. In order to have both pups, you would have to select the two-face option before checking out. We appreciate your feedback and hope we can create a better experience for you in the near future. Please email us at [email protected] if you have any additional feedback or concerns. We value and appreciate your business! Kind Regards, The PupSocks Team Shae 🌟